Support Services Specialist

at  US AmeriCorps

AMERICORPS USES AN EXPERIENCE-BASED PROCESS TO SET PAY FOR EMPLOYEES. EXPERIENCE IS EVALUATED AND CREDITED USING THE EMPLOYEE’S RÉSUMÉ. TO ENSURE THAT ALL OF YOUR PRIOR WORK EXPERIENCE (E.G., INTERNSHIPS, VOLUNTEER WORK, DETAILS, PART-TIME, SELF-EMPLOYMENT, SECONDARY JOBS, ETC.) IS CONSIDERED AND ACCOUNTED FOR, PLEASE ENSURE THAT YOUR RÉSUMÉ COVERS THE FOLLOWING:

Resume: You must submit a resume that clearly demonstrates you have experience that meets the requirements of this position.
To qualify at the mid-range of the NY-02 /GS-07 level or equivalent, applicants must possess one year of specialized experience at the next to lower pay band/ grade level NY-01/GS-05 or equivalent under other pay systems. Applicants must meet eligibility requirements and minimum qualifications, and any other regulatory requirements by the cut-off/closing date of the announcement. Applicants must have one year of specialized experience comparable in scope and responsibility to successfully perform the duties of the position, in either federal or non-federal service performing two (2) out of three (3) of the following duties or work assignments
1). Office management experience that included responsibility for a variety of support services such as facilities support, mail management, purchase of supplies and equipment, maintaining and archiving administrative files etc.
2). Communicating verbally and in writing to obtain and gather information from customers and other service providers.
3). Experience using electronic systems and software to support organization and filing management requirements.
Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps VISTA) and other organizations (e.g., professional; philanthropic; religious; spiritual; community, student, social). Volunteer work helps build critical competencies, knowledge, and skills can provide valuable training and experience that translates directly to paid employment. You will receive credit for qualifying experience, including volunteer experience.

EDUCATION

Education may be substituted for Specialized Experience at this grade level.

EDUCATION:

GS-07 EDUCATION: You must have at least one (1) academic year of graduate education in a major field of study -public administration, business administration, industrial engineering, industrial management, or other administrative or management fields related to the position to be filled.
FOREIGN EDUCATION: If you are using education completed in foreign colleges or universities to meet the qualification requirements, you must show the education credentials have been evaluated by a private organization that specializes in interpretation of foreign education programs and such education has been deemed equivalent to that gained in an accredited U.S. education program; or full credit has been given for the courses at a U.S. accredited college or university. For further information, visit: http://www.ed.gov/about/offices/list/ous/international/usnei/us/edlite-visitus-forrecog.html.

IF YOU ARE RELYING ON YOUR EDUCATION TO MEET QUALIFICATION REQUIREMENTS:

Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications. Therefore, provide only the attendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S. Department of Education.

Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.

• How to Apply

To apply for this position, you must complete the occupational questionnaire, which is available to preview here https://apply.usastaffing.gov/ViewQuestionnaire/12606411, along with submitting the documentation specified in the Required Documents section below. The complete application package must be submitted by 11:59 PM Eastern Time on 11/27/2024.

• To begin, click Apply Online to create a USAJOBS account or log in to your existing account. Follow the prompts to select your USAJOBS resume and/or other supporting documents and complete the occupational questionnaire.
• Click the Submit My Answers button to submit your application package.
• It is your responsibility to ensure your responses and appropriate documentation is submitted prior to the closing date.
• To verify your application is complete, log into your USAJOBS account, https://my.usajobs.gov/Account/Login, select the Application Status link and then select the More Information link for this position. The Details page will display the status of your application, the documentation received and processed, and any correspondence the Agency has sent related to this application. Your uploaded documents may take several hours to clear the virus scan process.
• To return to an incomplete application, log into your USAJOBS account and click Update Application in the vacancy announcement. You must re-select your resume and/or other documents from your USAJOBS account or your application will be incomplete.

IF YOU ARE RELYING ON YOUR EDUCATION TO MEET QUALIFICATION REQUIREMENTS:

Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications. Therefore, provide only the attendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S. Department of Education.
Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.
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DUTIES

Serves as a Contracting Officer’s Representative within Office of Facilities and Support Services (OFSS) for contract awards and Inter-Agency Agreements (IAA). Conducts market research, prepares documentation for new solicitations, and independent government cost estimates. Finalizes orders and prepares justifications for supply and services requirements, as needed.
Reviews and approves invoices for contracts and IAA’s for accuracy and acceptance. A Level II Contracting Officer Representative Certification is required. Serves as Purchase Card Holder for supply and service requirement procurements within OFSS. Conducts and tracks market research, manages and reconciles expenses, and appropriately tracks deliverables and expenditures within budget requirements.
Supports and carries out annual and multi-year budgeting requirements associated with major programs within OFSS. Tracks budget-related data, projected and completed staff travel, staff training, supplies and other costs pertaining to those projects. Coordinates with the assigned budget analyst on budget reviews, funding reallocation, and other financial management transactions.
Advises on emerging budget needs and supports the process for requesting and securing additional funding. Supports financial statement and Federal Information Security Modernization Act (FISMA) audit requirements that are to be provided by the agency.
Serves as a point of contact for assuring general administrative supply requirements are met. Maintains and archives program and administrative files, orders supplies, publications, and equipment, reconciles credit card statements, and maintains equipment. Provides onsite customer service while working at the headquarters building, including the support and backup of mail management, delivery acceptance, guest badge assignment, and other OFSS onsite duties.
Provides administrative support for the agency’s continuity of operations plan and related activities as needed. Manages agency branded materials. Oversees and tracks inventories, coordinates the pickup and delivery of branded items as needed. Provides direct support to general inquiries from field personnel.