Support Technician (m/f/d)

at  OPEN MIND Technologies AG

Bicester OX26 4LN, , United Kingdom -

Start DateExpiry DateSalaryPosted OnExperienceSkillsTelecommuteSponsor Visa
Immediate23 Apr, 2025Not Specified24 Jan, 2025N/AKnow How,Mountain Bike,International StandardsNoNo
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Description:

WITH PASSION AND EXPERIENCE, YOU CAN ACHIEVE ANYTHING

We are one of the world’s leading developers of high-performance CAD/CAM solutions – and have been for more than 30 years! Our innovative CAD/CAM technologies ensure significantly higher performance in the programming process and set international standards in machining production.
What do a top mountain bike, an artificial hip joint and your smartphone have in common? We develop the software to produce these high-end products! With hyperMILL® we control CNC machines, and we have the highest standards for performance and part quality.
Do you have a passion for CAD/CAM technology, and would you like to contribute your know-how with us? Then send us your application as soon as possible!

ABOUT US

17 subsidiaries around the world, over 360 motivated employees, one goal: As TEAMCAMFORCE, we work together on the future of digital manufacturing. We have been a leading manufacturer of high-performance CAD/CAM solutions for more than 30 years and, as a pioneer in the field of 5-axis technology, we are still characterized by an undiminished spirit of innovation. With a passion for perfect programming and efficient manufacturing, we work together to make our CAD/CAM technologies better every day. What’s more, thanks to our close partnerships with all the major manufacturers in the machining industry, we think outside the box, meaning we always offer our customers the best solution.
Modern and passionate: We are located on every continent and globally networked across every national border. We cultivate open and active cooperation so that every employee can contribute their skills in the best way possible.
We are looking for people who contribute their ideas and talent, who want to make a difference, and are willing to give their best together with us. That is OPEN MIND.

Responsibilities:

  • Customer and partner engagement: First point of contact for customers, sales partners and colleagues regarding technical application questions relating to our innovative CAD/CAM products by ensuring effective communication and successful project outcomes.
  • Customer support: Provide expert advice and technical support on topics such as NC programming, effective use of our software technologies, CNC machines, CNC controls and the design of CAD models.
  • Inquiry handling: Manage the execution, evaluation, analysis, and tracking of incoming external and internal inquiries.
  • Technological development: Active involvement in the improvement and further development of hyperMill while collaborating with the technical department of OM UK.


REQUIREMENT SUMMARY

Min:N/AMax:5.0 year(s)

Information Technology/IT

Engineering Design / R&D

Technician

Graduate

Proficient

1

Bicester OX26 4LN, United Kingdom