Support Worker Casual On-Call

at  Smithers Community Services Association

Smithers Community Services Association is a non-profit organization that believes in raising the bar on what it means to do a good job. As a member of the Smithers Community Services team, you are fully engaged in your work, you take personal responsibility for your experience with the Association, you are a professional who operates from a place of ethics and integrity and you are prepared to evolve, change and grow as a result of working here.
PROGRAM: Goodacre Place Supportive Housing
POSITION: Support Worker Casual On-Call, Days/Overnights/Weekends
Date Posted: November 1, 2024
Closing Date: November 11, 2024

PROGRAM SUMMARY:

Goodacre Place Supportive Housing is a 22 unit supported housing project offering long-term tenancies, and 6 short-term emergency stays for people who are experiencing homelessness or who are at risk of becoming homeless.
Goodacre Place Supportive Housing is developed in partnership with BC Housing, the Town of Smithers and Smithers Community Services Association. Together we provide program participants with affordable housing, meals, case planning, social and recreation activities, and other training and workshops. The units are bachelor style and designed for single occupancy, two are wheelchair accessible. To be considered eligible for supportive housing an individual must be experiencing homelessness or be at risk of becoming homeless.

POSITION SUMMARY:

Provide basic needs and supports to Smithers homeless, homelessness at risk, and street entrenched population in a housing and shelter environment.

EDUCATION:

• Some training and experience in a similar position or a combination of relevant training and experience an asset.
• Occupational First Aid Level 1
• Non-Violent Crisis Intervention
• Food Safe Level 1
• Naloxone Training

ADDITIONAL REQUIREMENTS:

• Be familiar with and adhere to the philosophy, policies and procedures of the Association.
• Represent the Association positively and professionally at all times.
• Understand and be committed to terms of confidentiality, and sign a pledge of confidentiality.
• Undergo a Criminal Record Search as and when required by the Association.
• Actively participate in regular performance evaluations.
  The Smithers Community Services Associations ensures equitable, objective hiring processes based on merit. Committed to diversity within our community and our staff, we welcome all applications, including those from visible minority members, Indigenous persons, persons with disabilities, persons of any sexual orientation or gender identity, and other individuals not listed here who may contribute to our inclusive practice and the further diversification of ideas.

• Provides a variety of harm reduction-based supports to individuals living in supportive housing and shelter settings, including distribution and recovery of harm reduction supplies.
• Set-up of the shelter room and clean-up.
• Directly assist with decluttering and cleaning client’s rooms in supportive housing, including laundry.
• Facilitates access to local services related to substance use, housing, employment, income assistance, and health/wellness.
• Uses brief assessment, active listening, and a non-violent approach to respond to and de-escalate crisis.
• Maintains both paper and electronic client files and logs. Fills out critical incident report forms as needed.
• Collaborates with the team to develop shared safety and care plans. Communicates resident concerns to the operator, and operator expectations to the residents.
• Maintain safety of all program spaces by following protocols related to violence prevention and critical incidents.
• Front desk security services and measures including wellness checks.
• Assistance with meal service (cold breakfast, hot dinner).
• Housekeeping (laundry, floors, garbage’s, washrooms, snow shoveling, etc.)
• Adheres to all Health/Safety and Emergency procedures including universal precautions.
• Attends bi-weekly staff meetings.
• Performs other duties as assigned.
• Follow instructions, policies, and procedures.
• Receive feedback on work performance and be open to learning and change.