Support Worker - Family Based Accommodation

at  Depaul

TO SUPPORT THE EFFECTIVE DAY TO DAY RUNNING OF THE SERVICE. YOU WILL UNDERTAKE DAILY RECEPTION AND BUILDING MANAGEMENT TASKS, SUPPORT SERVICE USERS IN THEIR TRANSITION INTO THE SERVICE, TO USE THE SERVICE EFFECTIVELY. YOU WILL SUPPORT KEY WORKERS TO DELIVER BESPOKE PERSONALISED SUPPORT PLANS TO CLIENTS, INCLUDING THE DELIVERY OF ACTIVITIES.

• To be the first point of contact for service users, agencies, contractors, visitors etc. Ensuring a warm, professional, welcoming and engagement
• Ensure the practical needs of our services users are met on a day to day basis. Where necessary, supporting service users with meal preparation, laundry and general upkeep of their living space.
• Ensuring service users records are being maintained
• To provide colleagues with timely and accurate communication relating to service users.
• Assist case workers to meet the needs of service users in line with support plans and safety and wellbeing management plans i.e. undertakes activities identified by caseworkers that supports service users in meeting their personal goals. For example; financial, creative or educational activities and assistance to communicate with others

OTHER DUTIES

• To be a contributing team player, taking part in handovers, team meetings, core training, the mentoring of Volunteers and supporting other team members in ensuring all decision making is appropriate and consistent
• To at all times undertake your role in a professional manner maintaining a high quality standard of work in line with Depaul Values and ethos.