Support Worker - Immigrant Services

at  Lift Community Services

Lift Community Services focuses on helping all people thrive in the qathet region by reducing inequities and by providing support and advocacy for anyone who needs it. Our vision is a welcoming, inclusive, and diversity-affirming community that is free of poverty and full of heart.
The Community Resources Programs (currently CRC, Family Programs, Food Programs, Immigrant Services, and Literacy Programs) provide specialized centres for the community to access support and achieve Lift’s vision.
Lift Community Services is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, colour, religion, sex, disability, age, sexual orientation, gender identity, national origin, veteran status, or genetic information.

QUALIFICATIONS

• Diploma with training in a related field
• Minimum 2 years’ experience working with ESL students or ESL newcomers
• Familiarity with/knowledge of community services and resources for individuals and families

SKILLS AND ABILITIES

• Cultural sensitivity and non-judgmental attitude
• Written and verbal command of English
• Well-developed interpersonal and communication skills
• Ability to plan and organize activities for adults
• Computer literacy including Microsoft Word, spreadsheets, & Zoom
• Requires Vulnerable Sector Check and/or Criminal Record Check clearance.

• Conducts intake and Needs Assessments with newcomer clients
• Develops Settlement Plans to address identified needs
• Refers clients to other services and programs as appropriate
• Provides individual and family settlement counseling and crisis support
• Develops and maintains a list of local community service partners for referral and inquiry
• Provides information newcomers need to settle in Powell River/qathet and prepare to be active citizens and succeed in work, school, and community life
• Assists newcomers with multiple barriers to access settlement and crisis support services
• Plans and supports opportunities for intercultural exchange
• Refers clients to the Society of Translators and Interpreters of BC
• Updates or creates new orientations with the Immigrant Services
• Enters monthly data into I-CARE
• Maintains records as required
• Works with Immigrant Services Co-Lead & Community Resources Manager to compile information and complete reports as required including performance assessment and evaluation
• Recruits newcomers to participate in programs, orientation sessions, and events