Support Worker - Sexual Health

at  Provide CIC

To accurately record and amend client information to acceptable data quality standards using the manual systems in place and any new electronic systems as they are introduced. Undertake general administration as directed To ensure that the all operational areas are tidy at all times To liaise with clinical and other staff both virtually and directly as required to ensure the smooth running of the centre and to understand the importance of team work Support communication and cross team working with other teams in sexual health network To ensure that telephone queries are dealt with promptly and efficiently, and relay messages to staff accurately via electronic and direct methods To participate and assist in evaluation and feedback To attend team and departmental meetings and actively participate in service improvement To assist clients requiring interpreting and other language and communication support by arranging specialist service intervention, for example interpreting service To act as chaperone during intimate procedures To work with line manager to establish evidence of development in accordance with department support worker competency record and actively engaging with competence reviews and follow-up Participate in results management process under direction of clinician Development of skills and competence To demonstrate and distribute condoms to clients using the Provide eC- Card protocol on satisfactory completion of relevant training To undertake appropriate training linked to the development of protocol led clinical tasks as directed by supervising clinician and apply to practice: Phlebotomy Asymptomatic STI testing and test of cure Microscopy Pre long acting reversible contraception consultation First level telephone triage (Intelligence Centre support) Medication administration support Vaccination Cryotherap

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