Support Worker Team Leader

at  Access Community Health

KO WAI MĀTOU? | WHO ARE WE?

Access Community Health (Hauora-Tara-Ā-Whare) is a leading provider of home-based healthcare and support. Our nationwide teams of over 4,000 support workers and registered nurses support people to remain active, safe, and independent in their own homes and communities.

NGĀ TOHUNGATANGA MŌ TĒNEI TŪRANGA | SKILLS AND EXPERIENCE

• A demonstrated commitment to Te Tiriti o Waitangi in the workplace
• Actively demonstrates the ability and desire to show cultural sensitivity, awareness and understanding of diversity
• Eligibility to work in New Zealand
• Experience in leading and supporting a large busy team
• Highly organised individual with excellent time and management skills
• Experience in logistics, planning and prioritisation
• Strong team player who is able to work effectively with a wide range of people
• Previous experience working in a call centre or a similar dynamic working environment
• Strong relationship management skills, both internal and external
• Ability to build and maintain working relationships both internal and external
• Proficient with general computer skills, including Microsoft Office suite
• Excellent verbal, written communication and organisational skills
• Thrives in a fast-paced environment
  Those that are shortlisted will be contacted. Please only apply for this role if you have current NZ working rights.
  For more information about the role please email recruitment@access.org.nz
  He whakangakau, he whakarongo, he whakapiri, he whakamanawanui. We ask, we listen, we support, we act.

Lead from the front! Take charge and inspire your team to deliver exceptional home-based / community healthcare services that exceed expectations. As a Support Worker Team leader, you will be responsible for providing leadership, staff development, recruitment, support to the Advanced Support Workers in the delivery of homecare support within your assigned region, consultation with care coordination and community nurse teams, liaise with the community clinical team and Trainer on their requirement for SW competency assessments, establish a rapport with Tangata and their whanau. Your role will involve implementing service delivery models aligned with our values, ensuring quality assurance, and meeting contractual requirements. You will develop strong relationships with key stakeholders.