Supported Housing Improvement Officer

at  Medway Council

SUPPORTED HOUSING IMPROVEMENT OFFICER

Employer: Medway Council
Salary: Range 4 - £29,793 - £35,410 per annum / pro rata
Location: Mobile - Works from different locations; Gun Wharf; Client’s Homes or Business
Contract: Contract
Working Pattern: Full Time
Hours: 37 hours per week.
DBS Check: No
Closing Date: 12/05/2024 at 23:59
Reference: REC3139VR
We are currently recruiting for a Supported Housing Improvement Officer to contribute to driving up of standards, performance and value for money across supported housing in Medway, Swale, Tonbridge Wells and Maidstone in accordance with all relevant legislation and regulations on behalf of Medway Council. We recognise that skills across the full spectrum of activity will take time to develop, so are looking for individuals with experience of one or more areas with the aptitude to pick up additional knowledge.

To work to deliver the aims of the SHIP project including the following: -

• the accurate assessment of new claims for Housing Benefit in supported accommodation
• the inspection of properties used by providers of supported housing for their residents.
• the detailed reviewing of policy, procedures, risk assessments and support plans included both in data/written format but also through checking operation through observation and collecting information from staff and residents. This will vary from scheme to scheme but may require a number or visits to each property.

To assist in ensuring that the council’s records are kept up to date by:

• Accurately completing reviews of claims for Council tax Reduction and Housing Benefit.
• Recording evidence regarding properties and housing related support so that standards and trends can be mapped and reported on.

To ensure that the following financial functions are implemented: -

• To undertake training as identified by line manager in order to maintain responsive and well-regarded services to customers.
• to remain aware of changes in legislation generally, but in particular with regard to Council Tax Reduction, Housing Benefit and Discretionary Housing payments

To assist with any projects or tasks pertaining to the efficient administration of Council Tax Reduction, Housing Benefit or Discretionary Housing Payments.
To liaise and correspond with Government Departments, the Department for Work and Pensions, other appropriate organisations and other officers of the Council.
To ensure that equal opportunities issues are taken into account on all service delivery and employment matters. This includes monitoring, planning and implementing change and taking action in accordance with the corporate objectives.