Supporter Engagement Specialist

at  Canadian Cancer Society

Job Title: Supporter Engagement Specialist
Location: Montreal, Quebec City
Work Model: Hybrid Work Model
Salary Band: 4 ($52,000 CAD)

QUALIFICATIONS:

• Bilingual in English and French
• Related post-secondary education and/or equivalent combination of education and related experience in a multi-level non-profit organization, or similar levels of sales related experience
• Minimum three years fundraising or sales experience, with a focus on building and growing relationship
• Exceptional relationship management skills (active listening, speaking, presentation skills, motivational interviewing and negotiations)
• Excellent interpersonal skills and the capacity to communicate at all levels with confidence
• Exceptional time management skills
• Proficiency in MS Office (Word/Excel/PowerPoint/Outlook)
• Experience in a complex, diverse, not-for-profit organization an asset
• Working knowledge of Salesforce is considered an asset
• Valid driver’s license and access to a vehicle
• Planned and unplanned evening and weekend work is required, and it may be without substantive notice
• Some travel would be required to attend donor meetings and events

• Prospects, cultivates, solicits, secures, manages and stewards a prescribed level of new and existing partner and donor accounts independently to meet direct revenue goals for the CG Department
• Supports the Sr. Manager, and/or Manager, and the rest of their Supporter Engagement Team in the development of, donor and participant fundraising programs, including Run for The Cure, Relay for Life, IFE’s, Special Events, Mid-Tier Donors, Community Foundations, Monthly Giving, One Time Gifts and other campaigns as they arise.
• Works in conjunction with the CGD team to ensure revenue goals are met for the program including a variety of appeals to returning and new donors and event participants to help maximize their giving to the CCS.
• Maintains current knowledge of peer-to-peer, special event, third party and signature event giving trends through on-going training, networking and research
• Monitors external markets to identify new partnership opportunities and engage in new business development
• Ensures the Society’s policies and corporate and community development standards are adhered to by assisting national staff with interpretation and rationale
• Maintains the integrity of the CRM by complying with policies and procedures for data collection and entry into system.
• Works with other areas of CCS as partners to deliver the full donor experience, particularly in the areas of Signature Events, Community Events, Mass Marketing and Leadership Giving
• Contribute to our culture of justice, belonging, equity, diversity, and inclusion by ensuring that all staff feel represented and heard regardless of their gender, age, religion, ethnicity, and nationality or race.
• Other projects and duties as assigned