Surveillance Supervisor
at Fidelity Services Group
Johannesburg, Gauteng, South Africa -
Start Date | Expiry Date | Salary | Posted On | Experience | Skills | Telecommute | Sponsor Visa |
---|---|---|---|---|---|---|---|
Immediate | 27 Nov, 2024 | Not Specified | 30 Aug, 2024 | 3 year(s) or above | Criminal Records,Platforms,Surveillance,Pressure Situations,Accountability | No | No |
Required Visa Status:
Citizen | GC |
US Citizen | Student Visa |
H1B | CPT |
OPT | H4 Spouse of H1B |
GC Green Card |
Employment Type:
Full Time | Part Time |
Permanent | Independent - 1099 |
Contract – W2 | C2H Independent |
C2H W2 | Contract – Corp 2 Corp |
Contract to Hire – Corp 2 Corp |
Description:
DESCRIPTION
The Surveillance control room utilizes an escalation protocol whereby Surveillance Control Room Officers escalate their findings into a situational control room. The Surveillance Escalation Officer then handles this escalation operationally and enters feedback into the system.
QUALIFICATIONS AND ATTRIBUTES
- Compulsory:
- Surveillance (CCTV/LPR) industry specific knowledge.
- Surveillance monitoring fundamentals
- Operational structures and the responsibilities
- Surveillance monitoring platforms and methodology
- PC Literate
- Grade 12
- PSIRA Grade “C”
- No criminal records
- Minimum of 3 years Monitoring Centre experience in a similar position
- Must be able to work independently and be self-motivated.
- Must be able to work as part of a team and manage people.
- Must have a strong sense for attention-to-detail.
- Well-articulated with excellent writing skills
- Reporting Skills
- Need to be proactive and be able to handle pressure situations
- Have a higher sense of accountability
- Knowledge of all monitoring platforms used by FADT which include: DeepAlert, Hikvision, Dahua (DSS), Vumacam (Proof 360, Milestone, Proof Search, LPR and Isentry), and Syntel.
- Good Working relationship with peers
JOB DESCRIPTION
Job Title: Surveillance Control Room Day Shift Supervisor
Department: Surveillance
Division: FADT/Surveillance
Responsible To: Surveillance Control Manager
Responsible For: Training & Development within Gauteng, management investigations, compiling statistics for Deep Alert & Vumacam working with excessive alerts.
Scope and Main Purpose of Job:
- Design, develop and implement training and development programmes within the company including any training academy, development program, performance team programs and various other training and development initiatives.
- Training and Development for all monitoring systems.
- Analyzing stats reports which is obtained from the alerting systems
- Syntell – LPR
- Vumacam – LPR/Unusual Behaviour
- Proof 360
- Milestone
- Proof Search
- Aura (Safe City)
- DSS (Dahua Alerts)
- Deep Alert
- Find U
- Listener
- Videofied
Responsibilities:
Scope and Main Purpose of Job:
- Design, develop and implement training and development programmes within the company including any training academy, development program, performance team programs and various other training and development initiatives.
- Training and Development for all monitoring systems.
- Analyzing stats reports which is obtained from the alerting systems
- Syntell – LPR
- Vumacam – LPR/Unusual Behaviour
- Proof 360
- Milestone
- Proof Search
- Aura (Safe City)
- DSS (Dahua Alerts)
- Deep Alert
- Find U
- Listener
- Videofie
Duties: Below duties are not exhaustive and additional duties may be added as required.
- Report for duty at least 10 minutes before shift.
- Hold tool - box talk with team before shift commences.
- Ensure a proper handover is done with the off going shift.
- Be responsible for HR related issues on shift.
- Ensure Surveillance Control Room Officers take approved breaks, and only two people at a time to leave Surveillance Control Room.
- Ensure staff do not tamper with any surveillance equipment.
- Continuously carry out on the job training where required to develop skills.
- Ensure no unauthorized access are allowed into the Surveillance Control Room.
- All work carried out in the Surveillance Control Room is confidential and will not be shared with any individual outside of the Surveillance Control Room.
- Provide strategic approach to training, development and assessment of skills and knowledge needed to develop, grow, and retain talent within the organization.
- Monitor and review the progress of trainees through questionnaires and discussion with management
REQUIREMENT SUMMARY
Min:3.0Max:8.0 year(s)
Other Industry
IT Software - Other
Other
Diploma
Proficient
1
Johannesburg, Gauteng, South Africa