Survey Interviewer

at  St Jude Childrens Research Hospital

Epidemiology and Cancer Control needs one more survey interviewer to join the team. This position requires extensive outbound phone calling; however, no selling is involved.
The ideal Survey Interviewer will need excellent verbal communication skills, active listening skills, accurate typing skills, a strong attention to detail, the ability to work and stay focused in a fast-paced environment both independently or with a team, and be self-motivated. Must also have a flexible schedule with some availability for evenings or weekend shifts as needed.
As a Survey Interviewer at St. Jude, you will support the implementation of the overall program of data collection for the Department of Epidemiology.
You will conduct telephone interviews while also contacting and scheduling interview appointments with participants. You will perform data entry, electronic data collection, and tracing to support clinical research and ensure efficient, timely delivery, while also preparing files for the various studies.
This job is fulltime and will include some nights and weekends are required. You are able to help design your own schedule, with a few parameters. Please apply only if you are able to work some evenings and weekends and 40 hours a week.

MINIMUM EDUCATION AND/OR TRAINING:

• High school/GED required.
• Associate’s degree or at least two (2) years of college education preferred.

MINIMUM EXPERIENCE:

• Experience with data collection and electronic database entry required.
• Experience and education involving the collection and/or management of data in a research, medical, or a scientific field preferred. Experience with telephone based data collection or in customer service or customer sales preferred.

PHYSICAL DEMANDS AND WORKING CONDITIONS:

• The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
• Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
• While performing the duties of this job, the employee is regularly required to talk or hear.
• The employee frequently is required to stand, walk, and sit.
• The employee is occasionally required to stoop, kneel, crouch, or crawl.
• The employee must occasionally lift and/or move up to 10 pounds.
• Specific vision abilities required by this job include close vision, distance vision, depth perception, and ability to adjust focus.
• The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.
• Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
• The noise level in the work environment is usually quiet.
• An essential function of the job is to be able to comply with all applicable federal, state and local safety and health regulations that would apply to this job.
• The employee must move about the work space to access work surface and shelves, cabinets, drawers, and equipment that are at, below or above the work surface.
• Nothing in this job description limits management’s right to assign or reassign duties and responsibilities to this job at any time as business needs dictate. This job description reflects management’s assignment of essential functions; it does not proscribe or restrict the tasks that may be assigned. The information contained herein is not intended to be an all-inclusive list of the duties and responsibilities of the job, nor is it intended to be an all-inclusive list of the skills and abilities required to do the job.

• Performs data collection for assigned protocols. Conducts preliminary tracing of research participants. Recruits eligible participants for study enrollment. Contacts patients/families to schedule and conduct telephone interviews to collect clinical research data. Ensures that summary forms are completed for each protocol patient. Enters research data into the study database after finalizing the data with the principal investigator. Corresponds with protocol supervisor for data entry and logistics questions. Notifies the supervisor of any warnings, queries or other problems. Files data collection forms after completion. Ensures the accuracy and confidentiality of data as well as the security and integrity of the database.
• Ensures completeness and validity of clinical research. Notifies the supervisor of variances or inconsistencies detected in the data sets. Performs records-related editing Ensures data on protocol patients are reviewed and approved by supervising staff members.
• Maintains electronic and paper files. Assists with maintenance of protocol files and patient medical records. Abstracts essential dates, diagnoses, medical events, and toxicities from the medical record and other sources. Performs routine reviews as needed.
• Completes IRB human subjects training.
• Performs other related duties as directed to meet the goals and objectives of the department and the institution.
• Maintains regular and predictable attendance.