Survey Research Analyst

at  RWS Group

Job Purpose:
Under the general supervision of the LV Services Manager, completes LV related projects from research and reconciliation perspective and completes research projects for presentation/publication.

SKILLS & EXPERIENCE

Any combination of education and experience providing the required skill and knowledge for successful performance would be qualifying. Typical qualifications would be equivalent to:

• Advanced Degree in Survey Research, Public Health or related field required.
• Successful experience as an LV Project Manager preferred.
• Foreign Language knowledge desirable.
• Previous experience in the translation field desirable.
• Survey research background with understanding of requirements related to linguistic validation.
• Knowledge of English grammar, syntax, and word usage, and excellent writing and proofreading skills.
• Organizational and time management skills.
• Knowledge of related company LV procedures
• Ability to report work orally or in writing to supervisor as required.
• Ability to carry out instructions furnished in written or oral form, and to work with minimal supervision.
• Ability to understand, apply and use personal computers and software applications (e.g., Word, Excel, PowerPoint, Access, Office 365/Skype).
• Ability to work with a diverse group of individuals.
• Ability to maintain confidentiality of information regarding company financial and other information.
• Ability to establish and maintain cooperative working relationships with others contacted in the course of work; teamwork and consensus-building skills.
• Ability to resolve customer service issues in a professional and efficient manner.

Life at RWS:
At RWS, we’re here for one purpose: unlocking global understanding.
As a unique, world-leading provider of technology-enabled language, content, and intellectual property services, we remove the barriers to communication to make global connection possible. Our unrivalled experience and deep understanding of language have been developed over more than 60 years. As we look to shape the future, our ambition is to create a world where understanding is universal for everyone.
We work with over 80% of the world’s top 100 brands, more than three-quarters of Fortune’s 20 ‘Most Admired Companies’ and almost all the top pharmaceutical companies, investment banks, law firms and patent filers. Our client base spans Europe, Asia Pacific and North and South America. Our 65+ global locations across five continents service clients in the automotive, chemical, financial, legal, medical, pharmaceutical, technology and telecommunications sectors.
Over the past 20 years we’ve been evolving our own AI solutions as well as helping clients to explore, build and use multilingual AI applications. With 45+ AI-related patents and more than 100 peer-reviewed papers, we have the experience and expertise to support clients on their AI journey.
If you like the idea of working with smart people who are passionate about breaking down language barriers and giving back to their communities, then you’ll love life at RWS. Our work fundamentally recognizes the value of every language and culture. So, we celebrate difference, we are inclusive and believe that diversity makes us strong.
We want every employee to grow as an individual and excel in their career. In return, we expect all our people to live by the values that unite us: to partner with colleagues and clients, to adopt a pioneering spirit, to be positive in progressing the work we do, and always to deliver what we promise.

• Understands and adheres to company Quality Management System (QMS) requirements.
• Reviews source documents for structure and ease of translation to foreign language/country of study.
• Compares and reconciles concepts between source document and back translation.
• Creates documents for use during LV projects, including concept elaboration guides and paraphrase guides.
• Evaluates subject understanding of items following cognitive debriefing, and makes recommendations regarding the resolution of conceptual issues present in the translation.
• Prepares validation report as summary of LV project including comments specific to particular study.
• Conducts academic research studies to provide further expertise in translation related areas. Authors related abstracts, posters, and manuscripts.
• Coordinates with colleagues in other departments for the purpose of ensuring efficient workflow.
• Maintains accurate and up-to-date spreadsheets and other documents needed to ensure that that there is a complete overview of the current status of research projects and that information is readily retrievable.
• Assists in maintaining and ensuring the reliability of key operating data and databases.
• Maintains project and client records as needed.
• Composes or generates a variety of materials (e.g. reports, memos, letters, manuals, etc.) for the purpose of documenting activities, training, providing written reference and/or conveying information regarding the status of projects, etc.