Sustainability and Social Impact Analyst

at  Alcon

At Alcon, we are driven by the meaningful work we do to help people see brilliantly. We innovate boldly, champion progress, and act with speed as the global leader in eye care. Here, you’ll be recognized for your commitment and contributions and see your career like never before. Together, we go above and beyond to make an impact in the lives of our patients and customers. We foster an inclusive culture and are looking for diverse, talented people to join Alcon.
As Sustainability and Social Impact Analyst you will be play a pivotal role in facilitating communication and collaboration between various departments to address customer and investor inquiries. This role involves coordinating responses, ensuring timely and accurate information flow, and enhancing overall customer and investor satisfaction. This role will also play an important role in SIS Data Management and Workiva Systems Coordination.

In this role, a typical day will include:

• System Management: Oversee the implementation and maintenance of ESG data management systems and software.
• Coordination: Act as the primary point of contact for customer and investor inquiries, coordinating with relevant departments to gather and provide accurate information.
• Communication: Ensure clear and effective communication between departments, including Customer Service, Sales, Marketing, Finance, and Investor Relations.
• Response Management: Track and manage the resolution of customer and investor questions, ensuring timely and satisfactory responses.
• Data Accuracy: Monitor and verify the accuracy and completeness of ESG data collected from various sources.
• Reporting: Generate regular and ad-hoc reports on ESG performance for internal and external stakeholders.
• User Support: Provide training and support to internal users on ESG systems and tools.
• Compliance: Ensure that ESG data management practices comply with controls and frameworks being developed and established with Financial Assurance
• Collaboration: Work closely with IT, sustainability, and other relevant departments to ensure alignment and integration of ESG systems.
• Data Assessment: Evaluate the current state of SIS data maturity, identifying gaps and areas for improvement.
• Data Quality: Implement and maintain processes to ensure the accuracy, completeness, and consistency of SIS data.
• Best Practices: Develop and promote best practices for SIS data management, including data collection, storage, and reporting.
• Data Integration: Work with IT and other relevant departments to integrate SIS data into existing systems and databases.

• System Management: Oversee the implementation and maintenance of ESG data management systems and software.
• Coordination: Act as the primary point of contact for customer and investor inquiries, coordinating with relevant departments to gather and provide accurate information.
• Communication: Ensure clear and effective communication between departments, including Customer Service, Sales, Marketing, Finance, and Investor Relations.
• Response Management: Track and manage the resolution of customer and investor questions, ensuring timely and satisfactory responses.
• Data Accuracy: Monitor and verify the accuracy and completeness of ESG data collected from various sources.
• Reporting: Generate regular and ad-hoc reports on ESG performance for internal and external stakeholders.
• User Support: Provide training and support to internal users on ESG systems and tools.
• Compliance: Ensure that ESG data management practices comply with controls and frameworks being developed and established with Financial Assurance
• Collaboration: Work closely with IT, sustainability, and other relevant departments to ensure alignment and integration of ESG systems.
• Data Assessment: Evaluate the current state of SIS data maturity, identifying gaps and areas for improvement.
• Data Quality: Implement and maintain processes to ensure the accuracy, completeness, and consistency of SIS data.
• Best Practices: Develop and promote best practices for SIS data management, including data collection, storage, and reporting.
• Data Integration: Work with IT and other relevant departments to integrate SIS data into existing systems and databases