Swedish speaking Trainer - Stockholm
at Job Squad
668 30 Ed, , Sweden -
Start Date | Expiry Date | Salary | Posted On | Experience | Skills | Telecommute | Sponsor Visa |
---|---|---|---|---|---|---|---|
Immediate | 23 Dec, 2024 | Not Specified | 25 Sep, 2024 | N/A | Six Sigma,Swedish,Ownership,English,Communication Skills | No | No |
Required Visa Status:
Citizen | GC |
US Citizen | Student Visa |
H1B | CPT |
OPT | H4 Spouse of H1B |
GC Green Card |
Employment Type:
Full Time | Part Time |
Permanent | Independent - 1099 |
Contract – W2 | C2H Independent |
C2H W2 | Contract – Corp 2 Corp |
Contract to Hire – Corp 2 Corp |
Description:
Reference: TMST
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You need to have an EU passport to apply for this position
YOUR QUALIFICATIONS
You speak and write Swedish at a B2 or C1 level and you can communicate in English (B1).
2-4 years experience as team leader and/or quality analyst. Knowledge of Lean, Six Sigma, PDCA, other quality improvement methodology and project exposure are an advantage.
You have a good understanding and level of computer handling skills.
Strong analytical and interpretation skills with a “continuous improvement” and agile mindset.
You have strong communication skills, and you are flexible, take ownership, and you work well under pressure with deadlines.
If you have any questions about the position, please feel free to send an email to info@jobsqd.com. We are ready to help
Responsibilities:
- Ensure that agents are adhering to the processes of handling customers and therefore meet and exceed requirements (KPI’s).
- Make observations, identify, and analyse trends and patterns.
- Analyse operation’s quality performance and participate in audits and reviews.
- Present initiatives and achievements on business reviews
- Follow up on escalations for improvemen
REQUIREMENT SUMMARY
Min:N/AMax:5.0 year(s)
Information Technology/IT
IT Software - Other
Software Engineering
Graduate
Proficient
1
668 30 Ed, Sweden