Switchboard Operator

at  Cancercare SA

Answering of company switchboard and directing the call to the appropriate department/person and taking detailed messages when needed. Sms confirmation of all appointments to patients. To serve as runner when needed. Daily email of absenteeism list to entire Department to keep staff informed.

INTERPERSONAL FACTOR

• As a professional all services delivered needs to be in line with the Cancercare Values, of CARE. Each task needs to be consistently executed whilst at all times displaying a positive influence on all stakeholders and within the general working environment. It is expected from the employee to deliver all the tasks reflecting a willingness to operate outside the scope of the job description as per operational requirements. The factors below cannot therefore be reviewed and assessed in isolation.
• To display the company values: C - Care, A - Accountability, R - Respect, E - Ethics (CARE)

REQUIRED MINIMUM EDUCATION:

Grade 12

REQUIRED MINIMUM EXPERIENCE:

3 Months of telephony experience, MS Office experience

REQUIRED MINIMUM WORK-RELATED EXPERIENCE:

3 Month

Please refer the Job description for details