Switchboard Operator

at  Novant Health

Overview:
Operates computerized switchboard console, monitors fire panel, blood bank, oxygen panel and elevators, and also implements all emergency procedures.
At Novant Health, one of our core values is diversity and inclusion. By engaging the strengths and talents of each team member, we ensure a strong organization capable of providing remarkable healthcare to our patients, families and communities. Therefore, we invite applicants from all group dynamics to apply to our exciting career opportunities.

Qualifications:

• Education: High School Diploma or GED, required.
• Experience: Minimum of one year experience as switchboard operator, preferred.
• Additional Skills (required): Must be able to communicate effectively with people of diverse backgrounds and all levels of authority. Ability to maintain confidentiality. Must be flexible and able to respond to changing priorities in a fast paced environment. Must demonstrate ability to type at least 30 wpm. Manual dexterity necessary to operate computerized switchboard console and keyboard. Ability to work alone during day, evening, and night. Ability to see and read. Must possess a clear, pleasant and professional telephone voice and manner. Ability to hear and understand phone calls.

Responsibilities:

It is the responsibility of every Novant Health team member to deliver the most remarkable patient experience in every dimension, every time.

• Our team members are part of an environment that fosters team work, team member engagement and community involvement.
• The successful team member has a commitment to leveraging diversity and inclusion in support of quality care.
• All Novant Health team members are responsible for fostering a safe patient environment driven by the principles of “First Do No Harm”.

Please refer the Job description for details