SY-Crime Support Clerk

at  South Yorkshire Police

SKILLS AND EXPERIENCE:

• Previous administrative and computer experience
• Competent in the use of Microsoft Word and Excel, Email and the internet
• Experience of dealing with confidential information
• Ability to work on own initiative

SKILLS AND EXPERIENCE AS DOCUMENTED IN THE ROLE PROFILE NEED TO BE EVIDENCED IN YOUR APPLICATION TO BE CONSIDERED FOR INTERVIEW

to view the role profile.

KEY RESPONSIBILITIES:

• Interrogate and/or retrieve data from various computer systems including CONNECT, SMART Contact, PNC and Caspre.
• Collate and disseminate data from CONNECT, CMS ii and PNC in order to confirm stolen vehicles.
• Comply with Data Protection Act when dealing with telephone enquiries from members of the public/insurance companies etc.
• Peruse/decipher court results to update CONNECT, as necessary.
• Interrogate and decipher Court files and request the OIC to submit further crimes in order to detect and update CONNECT in line with District performance indicators and Home office counting rules.
• Process ‘Acknowledge Recorded Offence differs from Disposal Offence’ tasks on CONNECT.
• Handle files containing sensitive, distressing and explicit papers received i.e. rapes, murders and child abuse cases.
• Deal with the thinning, weeding and destruction of paperwork/files in line with the MOPI guidelines.
• Processing Criminal Injuries Compensation Authority applications.