Synergy Associate Digital Analyst (Education Operations)

at  Hackney Borough Council

Salary - Grade
GBP £34,770 to £35,862 34770 - Scale 6
Market supplement
£4932
Contract Type
Permanent
Contracted Hours
Full Time - 36 hours per week
DBS Required
No
Department
Children & Education
Service
Education, Information & Data Services
Closing date
08/12/2024
Hackney is one of the UK’s highest performing local authorities, serving one of London’s best places to live and work. Within our diverse borough we serve a wide range of children and young people. We have a particular focus on supporting less advantaged families: Hackney figures in the 10% most deprived boroughs in England on a number of measures.
The post holders will support the Children and Education (C&E) Directorate to fulfil its improvement pledges, to “use data and contextual information to identify and enable strategies where significant groups of pupils are falling behind, or gaps are not closing.” and to “enable and support colleagues to use data and have a single view of the child through system development. We will further develop and embed collaborative approaches across the system with schools and settings.”
Reporting to the Synergy Digital Analyst, the successful candidates will provide teams with support to maintain and where required improve the quality of the data captured within the Synergy system. This will include assisting the Synergy Digital Analyst in maintaining and enhancing the data quality framework to validate data entries within the Synergy system. They will also help with the management information delivered from the Synergy system.

Candidates selected for interview will demonstrate:

• – Experience of using Access UK Ltd’s Synergy product (or equivalent case management/management information systems e.g. Capita One)
• – Excellent analytical skills
• – Ability to manage a complex range of tasks simultaneously, effectively prioritising and delivering on time to a high quality
• – Excellent customer service skills with the ability to work with staff/customers at all levels
• – Proactive work ethic, with the ability to work on own initiative to produce results

There is no better place to work in London than Hackney; we have great pride in our borough, our communities, and our services. Hackney is one of London’s most vibrant and diverse boroughs. It’s one of the most sought after areas to live in London with good schools, parks and local amenities, as well as great transport links and vibrant and diverse communities.
If you want to work in a place where you can represent our values so we achieve the best for our residents, please click on the apply button below.

Please refer the Job description for details