System Administrator (m/f/d) - Hybrid

at  Xentral

We are seeking a dedicated System Administrator (m/f/d) to join our growing IT team in Augsburg in a hybrid role.
In this position, you’ll have the opportunity to work both onsite in our office in Augsburg and remotely, playing a key role in shaping and optimizing our IT processes. You will be instrumental in identifying inefficiencies, taking ownership of improvements, and driving innovations that will strengthen our infrastructure as we continue to scale. Join us at Xentral and be part of a team that is building a future-proof IT landscape to support our rapid growth while minimizing growing pains.

YOUR PROFILE

• You utilize excellent troubleshooting skills to resolve complex technical issues efficiently
• You have minimum one year of professional experience in IT Infrastructure implementation and administration, with high-growth operations or startup experience being a plus
• You provide users with a friendly, approachable demeanor, making them feel comfortable seeking help and explaining complex topics in an easy-to-understand manner
• You demonstrate strong teamwork and collaboration skills, interacting effectively with your team, other departments, external customers, and third-party suppliers
• You are familiar with managing various applications, including the Atlassian Stack (JIRA, Confluence), SaaS platforms (Google Workspace, Lever, Slack, Personio, Zoom, etc.), and Identity Providers (Okta, Onelogin, or Google IAM)
• You ideally apply scripting or coding knowledge (Python or Terminal/Powershell) to automate processes and improve operational efficiency
• You are fluent in English and ideally in German

ABOUT US

We are an established tech startup with major tech investors Sequoia Capital and Visionaries Club on our side. We are aiming at defining a new SaaS category and empower entrepreneurs and e-commerce vendors to automate their resource planning and focus on the things that matters most to them: their business.
We grow all over Europe, join us fully remote or in one of our hubs in Augsburg, Amsterdam, Berlin, Munich and Lohne (Oldenburg). You decide!

• You maintain essential IT operations and services, including managing various SaaS applications like Okta, Kandji, Slack, Google Workspace, Atlassian, and Workato
• You leverage your understanding and experience with APIs to build automation using tools like Workato, Okta Workflows, or Zapier
• You perform maintenance tasks such as application upgrades, remediating OS vulnerabilities, and managing assets
• You manage your own time effectively and continuously strive to improve our IT infrastructure
• You are responsible for providing internal IT and application support, including troubleshooting outages, retrieving and evaluating logs, and performing root cause analysis
• You apply logical problem-solving skills to create secure and efficient processes for users
• You utilize ABM and MDM solutions to automate the employee on/offboarding process
• You provide users with self-service functionalities to help them resolve issues quickly and independently
• You are responsible for the hardware inventory system, ensuring timely distribution of devices to new employees and coordinating the return of equipment, while maintaining accurate and up-to-date inventory records for operational efficiency