System Administrator

at  Mucci Farms Inc

Title: IT Systems Administrator
Reports to: IT Director
Based at: Mucci International Marketing Inc., Kingsville, ON
Revised: February 21, 2024
Type of Employment: Full-Time, permanent, 5-days a week; after hours and weekends depending on workload and priorities.

Knowledge, Skills and Abilities:

• Post-Secondary degree in Computer Science or equivalent field of study. An acceptable combination of education and experience will be considered.
• 2+ years of experience as a Server Admin with Microsoft Products (Windows Server, Exchange)
• Experience with Vmware, Citrix and Veeam an asset.
• Strong communication and customer service skills
• Excellent troubleshooting and problem-solving skill

Physical Abilities:

• Must be able to sit, stand, and/or walk for extended periods of time.
• Must be able to bend, stretch, twist, or reach with body, arms, and/or legs.
• Must be able to lift material regularly up to 14 kg / 30 lbs; and occasionally up to 23 kg / 50lbs
• Must be able to climb stairs and stand on feet for an extended period of time.
• Must be able to work in a temperature-controlled environment of approximately 13 ˚C / 55 ˚F

• Perform daily system monitoring, verifying the availability of all hardware and applications, reviewing system and application logs, and verifying completion of scheduled backups.
• Design, develop, test, implement and oversee IT systems in the Mucci Group of Companies
• Review existing IT systems and internal processes for all facilities in Canada and US
• Implementation of software upgrades; including operating systems, production software upgrades and other enhancements as required
• Perform administration of domain user accounts, application accounts and permissions.
• Perform preventive maintenance tasks on computer systems
• Assist with tickets outlining user support requests and work as an escalation point for I.T. related issues.
• Assist in the documentation of systems and procedures.
• Member of a project team regarding implementation of technology solutions for business needs.
• Coordinate with vendors in regards to hardware/software deployments and infrastructure changes
• Rotating after hours On-call Support

Knowledge, Skills and Abilities:

• Post-Secondary degree in Computer Science or equivalent field of study. An acceptable combination of education and experience will be considered.
• 2+ years of experience as a Server Admin with Microsoft Products (Windows Server, Exchange)
• Experience with Vmware, Citrix and Veeam an asset.
• Strong communication and customer service skills
• Excellent troubleshooting and problem-solving skills

Physical Abilities:

• Must be able to sit, stand, and/or walk for extended periods of time.
• Must be able to bend, stretch, twist, or reach with body, arms, and/or legs.
• Must be able to lift material regularly up to 14 kg / 30 lbs; and occasionally up to 23 kg / 50lbs
• Must be able to climb stairs and stand on feet for an extended period of time.
• Must be able to work in a temperature-controlled environment of approximately 13 ˚C / 55 ˚F.

Job Requirements: The incumbent will be committed to customer service excellence and leading by example. A positive attitude in the workplace is required as is the ability to adhere to all human resources, operational and food and health safety policies and procedures.
Note: this description is only a summary of the typical functions of the job, not an exhaustive or comprehensive list of all possible job responsibilities, tasks, and duties. Responsibilities, tasks, and duties of the jobholder might differ from those outlined and other duties may be assigned.
Mucci welcomes and encourages applications with disabilities to apply. Accommodations are available on request for candidates taking part in all aspects of the selection process. If you require a specific accommodation due to a disability or documented medical need, please contact the Human Resource Department so that arrangements can be made for the appropriate accommodation. Mucci is achieving a culture and work environment that is supportive of employees with disabilities and promotes dignity, independence, integration, and equal opportunity.