System Analyst

at  AstraZeneca

ACCOUNTABILITIES:

As a System Analyst, you’ll be responsible for system administration, data analysis and set up in IQVIA Engage system based on Salesforce. You’ll supervise IT service delivery level, tickets completion, and drive system fixes and resolution configuration. You’ll also perform UAT for BAU system changes in Test and Prod environments, maintain system architecture, communicate with stakeholders to identify potential system enhancements and improvements, and generate ad hoc reports as needed.

ESSENTIAL SKILLS/EXPERIENCE:

• Bachelor’s degree (ideally Engineering, Computer Science, or other technical subject area) or equivalent experience
• Proven business/technical experience working with complex integrated systems
• Prior experience as application support engineer or analyst
• Proven knowledge of Salesforce
• Strong ethical, collaborative, influencing, innovative and customer-centric skills
• Excellent organizational skills
• Demonstrated ability to take initiative and to respond to rapidly changing priorities
• Global / cross-cultural experience
• Exceptional communication & interpersonal skills, including oral & written English
• Ability to work in a hybrid work model – in-office 3 days/remote 2 days (Lisbon)

DESIRABLE SKILLS/EXPERIENCE

• Pharmaceutical Industry experience
• Experience of working in a matrix organization
• Good knowledge of MS Office tools
• Good to have familiarity with SAP ECC, SAP HANA
  When we put unexpected teams in the same room, we unleash bold thinking with the power to inspire life-changing medicines. In-person working gives us the platform we need to connect, work at pace and challenge perceptions. That’s why we work, on average, a minimum of three days per week from the office. But that doesn’t mean we’re not flexible. We balance the expectation of being in the office while respecting individual flexibility. Join us in our unique and ambitious world.
  Why AstraZeneca?
  At AstraZeneca, we’re committed to making a bigger impact on patients’ lives. We’re a distributed team that helps to make excellence and breakthroughs possible. Here, you can apply your skills and abilities to genuinely impact patients’ lives. Join us at an exciting time of growth through innovation for AstraZeneca. Shape this journey by reimagining the way we work. Every single person plays a part in our story. Speak up, take the initiative and make it yours.
  Ready to make an impact? Apply now to join our team and help AstraZeneca achieve its ambitions!

Join our External Expert Engagement Services (E3S) team within the GBS – Compliance, Legal & Contracting Operations business unit as a System Analyst. In this role, you’ll partner with key internal and external stakeholders to drive various internal financial and event management systems. You’ll maintain and support the systems for end-to-end request and contract processes as required by individual countries. This role requires a high customer-focus attitude with technical skills of debugging through multiple applications and interfaces.