System Analyst

at  PT Bumi Amartha Teknologi Mandiri

Bumi Amartha Teknologi Mandiri or “AMARTEK” was established to provide information technology solutions. Our mission from the very first day has been to cultivate professional relationships with our clients to provide effective and reliable information technology solutions for their needs. The team at “AMARTEK” is equipped with a highly developed skillset developed over decades of experience not only in information technology but also in business processes across a range of industry sectors. This business experience makes us uniquely positioned to offer solutions promising greater operational efficiency, productivity gains and cost savings for each of our clients, regardless of their industry.
As an established technology-intensive company, we pride ourselves on providing a comprehensive suite of solutions comprising of Infrastructure Consultancy, on/offsite services, Custom software and web development, Talent Augmentation, and enterprise architecture consulting. Our team consistently delivers state-of-the-art solutions in various areas including, but not limited to: integrated business solutions, system applications, product development and professional services.
At “AMARTEK”, we guarantee rapid, reliable and robust information technology solutions that work.
Work closely with business users to gather and document functional and non-functional requirements for the system.
Analyze current business processes and systems to identify opportunities for improvement.
Design CRM solutions based on business requirements, ensuring scalability, reliability, and ease of maintenance.
Develop test cases and perform thorough testing to ensure systems meet functional and performance requirements.
Configure CRM software (e.g., Salesforce, Microsoft Dynamics, etc.) to meet specific business needs, customizing workflows, reports, and dashboards as required.
Manage the implementation of CRM solutions, including data migration, user training, and change management activities.
Ensure smooth deployment of CRM updates, patches, and enhancements while minimizing disruption to business operations.
Bachelor’s degree in Computer Science, Software Engineering, or a related field is typically preferred.
Minimum 2 years of proven experience as a System Analyst or similar role.
Experienced in implementing CRM (Customer Relationship Management) projects.
Possesses strong analytical and design thinking skills.
Capable of creating thorough documentation.
Proficient in designing testing scenarios according to the design documents.
Experienced in Agile and Waterfall Project Development Life Cycle (PDLC)

Please refer the Job description for details