System Director Total Rewards Client Services

at  CommonSpirit Health

Overview
CommonSpirit Health was formed by the alignment of Catholic Health Initiatives (CHI) and Dignity Health. With more than 700 care sites across the U.S. from clinics and hospitals to home-based care and virtual care services CommonSpirit is accessible to nearly one out of every four U.S. residents. Our world needs compassion like never before. Our communities need caring and our families need protection. With our combined resources CommonSpirit is committed to building healthy communities advocating for those who are poor and vulnerable and innovating how and where healing can happen both inside our hospitals and out in the community.
Responsibilities

EMPLOYEE EXPERIENCE/COMMUNICATIONS:

Support the HRBP teams in creating an engaging employee experience and robust employee value proposition to attract and retain top talent through communications.
Align total rewards approaches with business needs of the client groups, developing creative solutions for business retention and recruitment issues.
Identify and solution for knowledge and engagement gaps within the enterprise as it relates to our total rewards offerings.
Educate and train HR and Business leaders on benefits, compensation, TR policies and other total rewards functions.
Partner with the COEs in developing and maintaining key total rewards communication elements such as annual calendar, functional editorial calendar, leader/HRBP/employee communications as it relates to the total rewards function.
Manages production of all Benefits Communications including but not limited to: site training, mailings, promotion as well as New Hire Materials & Ongoing Enrollment Materials.
Manages all Benefits Webpage Updates, including layout, design, and final review of content.
Manages Benefits Decision tool software, including vendor selection, relationship management, contract review, and budgeting.

MINIMUM QUALIFICATIONS

Required Education and Experience
BS/BA in Business Administration, HR, Journalism, Communications (benefits/compensation experience, consulting, communications, business partner experience is a plus)
(12) Twelve years of job or industry-related experience in lieu of the degree. Minimum of seven (7) years of experience in benefits, compensation, employee relations, communications or a related field. Minimum of five (5) years leadership experience.

REQUIRED MINIMUM KNOWLEDGE, SKILLS, ABILITIES AND TRAINING

• Possess thorough understanding of Healthcare Business and Care Delivery processes strongly desired
• Demonstrates courage to challenge “status quo” and work using a different approach
• Systematic understanding of Total Rewards, other HR functions
• Unyielding passion and drive for supporting and advocating for teammates.
• Excellent project management skills, ability to multi-task, work independently, balance competing priorities and work to deadlines in a fast-paced environment.
• Ability to listen effectively and express thoughts and opinions clearly and concisely
• Ability to translate data into impactful insights that drive solutions to complex problems across the organization.
• Strong interpersonal and communication skills (verbal, written and presentation) including the ability to communicate and present complex ideas in a clear & simple way, with the ability to resonate with a diverse audience.
• Demonstrate flexibility and work collaboratively across all levels in the organization.
• Strong technology skills including Excel, PowerPoint; strong analytic abilities required.
• Demonstrated focus on continuous improvement, advancement and innovation
• Excellent analytical, quantitative, and qualitative skills to facilitate effective decision-making.

JOB SUMMARY / PURPOSE

Reporting to the System SVP Total Rewards & People Connections, the Sys Director, Total Rewards Client Services will support the enhancement of our people-focused comprehensive total rewards solutions and policies, with the primary deliverable of partnering with the leader of Total Rewards, Total Rewards COE’s, regional and market HR business partners and leaders. In partnership with the Total Rewards Leadership and the COE’s (Benefits, Compensation, Support Services) you will help design solutions, educate and implement total rewards practices and policies in a cohesive manner that focuses on the moments that matter in a team member’s journey. Additional responsibilities include assisting in the management of the overall department budget, development and management of departmental roadmaps & coordination of new initiatives, continuously evaluating the effectiveness of our rewards programs to ensure they are aligned with our business and talent strategies, utilizing data analytics and market research to assess the effectiveness of total rewards programs, identifying areas for improvement, and make data-driven recommendations to enhance employee engagement and retention.
This role will require a thought-leader, with strong attention to detail, comfort working in a fast past & dynamic environment, strong relationship-building skills, the ability to create/drive functional strategies and the passion to find ease & simplicity within complexity.
This role will partner with internal stakeholders and external providers to ensure best-in-class service, cohesive total rewards experience and advocacy for our team members.