System

at  JointHire Singapore Pte Ltd

Job Title: System Platform Support Engineer (Windows)
Industry: Computer / Information Technology (Software)
Salary: SGD 6000 - 8000
Location: Central, Singapore

JOB DESCRIPTION:

• Monitor and maintain server systems, ensuring their availability, reliability, and performance.
• Install, configure, and manage server hardware and software.
• Troubleshoot and resolve server-related issues, providing timely and effective support.
• Perform regular system updates, patches, and backups.
• Ensure server security by implementing and maintaining security measures and protocols.
• Collaborate with other IT team members to design and implement infrastructure improvements.
• Document system configurations, procedures, and changes accurately.
• Provide technical support and guidance to end-users and other team members.
• Participate in on-call rotations and respond to emergencies as needed.
• Stay updated with the latest trends and technologies in server management and support.
• Other ad hoc duties as assigned by the Manager

JOB REQUIREMENTS:

• At least a Diploma/Degree in IT or related qualification
• Strong knowledge of Windows server, Active Directory, M365 and other IT systems and applications
• Excellent troubleshooting and problem-solving skills
• Good communication and collaborating skills
• Ability to work independently and as part of the team
• Ability to manage multiple tasks and prioritization
• Certifications in relevant IT domains are a plus, for example, certification in MS SharePoint 2016 or above.
• MS-100: Microsoft 365 Identity and Services and MS-101 Microsoft 365 Mobility and Security
• Preferably Certified in VMware administration
• Preferably at least 6 years of Windows Servers and Microsoft core infrastructure technology implementation and hands-on administration in Windows Server 2012 and above
• Preferably at least 5 years of hands-on experience on VMware (VSphere 5.1 or above)
• Preferably at least 5 years of working experience on 24x7 operations support including on-call (standby duties)
• Experience in administrative and routines tasks; adherence to IT policies and security standards and able to organize.

Please refer the Job description for details