Systems Administrator

at  Cromwell Group

No matter where you are in your career – or where you want to be – we’re here to create a great place to work where you can grow, perform and love what you do. At Cromwell, we’re all individuals, with unique backgrounds and personalities. But we have one thing in common: delivering exceptional service for our customers. And we do this through our purpose of Keeping Industry Working.
Working as part of an in-house Sysadmin team, the primary objective is to oversee and maintain all aspects of the hardware & systems typically homed within a Data Centre.
Cromwell currently host three on-prem UK Data Centres while pursuing a steady migration into cloud services.
This role will require a high standard of competence & best practise when delivering security, design, deployment & optimisation together with a strong & proven ability towards ongoing monitoring, maintenance & fault resolution.

• Become an active Sysadmin team member to jointly support operations day to day.
• Participate in daily MS Teams stand-up sessions, to engage, share and support each other.
• Working predominantly with Microsoft Server & Linux RedHat.
• Working to maintain & deploy on-prem physical servers.
• Working with cloud solutions within AWS & Azure.
• Working with Cisco network devices, firewalls, and Wi-Fi Access Points.
• Working with VMware virtualisation & SAN Storage.
• Working with MS Exchange (Hybrid) on-prem & Exchange Online.
• Working with MS RDS (terminal services) and published applications.
• Engage in Sysadmin related projects to design, configure, and deploy new solutions.
• Engage in Sysadmin duties to maintain current solutions & services as BAU.
• Undertake regular OS & application patching or upgrades.
• Work with InfoSec to ensure systems remain consistent with current security, compliance, policy, and legislation.
• Work with App Support to deploy new ERP client updates.
• Work with Manhattan WMS Support to deploy application updates.
• Apt at utilising diagnostic and monitoring tools to baseline & improve existing system stability and to optimise service.
• Backup & recovery - maintaining & verifying effective backups occur and can be used for recovery on-demand.
• Ticketing – organise, prioritise and service Sysadmin assigned tickets within SLA.
• Document Systems in terms of their use and build details, their configuration, and parameters.
• Provide support in and out of working hours as part of a formal support rota.
• Be flexible & available to attend Leicester HQ or UK branches to complete IT tasks.
• Explore and recommend new features, upgrades or technology that may improve or benefit existing operations.