Systems Administrator (eCommerce)

at  Encora

JOB SUMMARY

As a Systems Administrator (11186), you will be part of a highly skilled technology team. We are calling all tech-savvy professionals with a knack for maintaining and optimizing eCommerce systems! Ensure seamless digital operations by joining our team as an eCommerce Systems Admin.
In this pivotal role, you’ll nurture our digital ecosystem, overseeing the systems and technologies underpinning our eCommerce operations. Your expertise in system administration, troubleshooting, and enhancement will shine as you maintain system health, address technical challenges, and collaborate with IT teams to optimize performance.
This is your chance to play a crucial role in maintaining a secure and efficient digital environment that powers our eCommerce success!

QUALIFICATIONS AND SKILLS

• Bachelor’s degree in Computer Science, Information Technology, or a related field.
• +5 years of proven experience in eCommerce systems administration, preferably within a high-volume retail environment.
• Proficiency in Shopify eCommerce Platform Strong technical knowledge of web technologies, including HTML, CSS, JavaScript, and responsive design.
• Experience with system integrations, APIs, and web services.
• Familiarity with database management and SQL.
• Understanding of cybersecurity best practices related to eCommerce platforms.
• Excellent troubleshooting and problem-solving skills, critical for issue resolution.
• Strong communication and collaboration abilities, particularly within a cross-functional eCommerce environment.
• Ability to work in a fast-paced, dynamic environment with a customer-centric mindset.
• Great communication skills in English (B2+ min).

• Manage the day-to-day operations of the eCommerce platform. This includes maintaining robust systems for inventory management, product information management, sales and marketing optimization software, and financial management tools.
• Assist in the integration, modification, and maintenance of technologies, tools, and solutions.
• Be proactive in identifying and addressing potential vulnerabilities and risks within the system.
• Implement and maintain security measures to protect customer data and company assets.
• Conduct regular audits to ensure data accuracy and integrity within the eCommerce systems.
• Ensure compliance with relevant data protection and privacy regulations.
• Provide technical support to internal stakeholders, assisting with system-related inquiries.
• Support the implementation of new software and system upgrades, ensuring eCommerce compatibility.
• Collaborate with cross-functional teams to integrate new features and optimize the user journey.
• Collaborate with third-party vendors and service providers to maintain and improve the system.
• Create and maintain system documentation and standard operating procedures.
• Stay informed about industry trends and best practices in eCommerce systems administration.
• Recommend and implement system improvements to enhance efficiency and scalability.