Systems Administrator

at  General Dynamics Information Technology

SKILLS:

Computer Systems, Computer Workstations, System Administration

EXPERIENCE:

3 + years of related experience

JOB DESCRIPTION:

GDIT has an exciting opportunity for System Administrator to support U.S. Army Europe in Grafenwoehr Germany. Providing technical support and troubleshooting to network, desktop, and/or systems hardware and software. Monitors all installed Information Technology Systems and infrastructure, as well as installs, configures, tests and performs routine maintenance on operating systems, application software and system management tools to ensure the highest levels of systems and infrastructure availability. Troubleshoots system related problems. Remains current in operating systems/software analysis and technological developments and applications. Recommends future direction or projects to management. Provides expertise and direction in the development or modification of software programs and applications to enhance an operating system.
The System Administrator will be responsible for providing Tier 1 and Tier 2 customer support, responding to, tracking, and following-up on telephone, e-mail, and team member requests for support. The Administrator will also be responsible for the continuous review open service requests, prioritizing them based on customer mission requirements, and ensuring that issues are closed to the satisfaction of the customer.

Please refer the Job description for details