Systems Administrator

at  Northumbria Police

SYSTEMS ADMINISTRATOR

Vacancy Type
Police Staff
Area Command / Department
Force Transformation
Location
Newcastle
Contract Type
Permanent
Hours
Full Time
Salary Range
£30,117 - £32,772
Closing Date
06/08/2024
Role:

HOURS/CONTRACT: FULL TIME PERMANENT

Our purpose at Team NP is simple: to keep people safe and to fight crime. But it takes more than officers alone to do the job – and that’s where our 2,000-strong team of police staff and 200 volunteers come in.
As one of the largest police forces in England we have a huge variety of departments and specialisms offering you endless opportunities. From mentoring and coaching schemes and online soft skills courses to leadership development programmes; we’ll give you the support, training and time to carve out the career you always wanted.
We want our colleagues and communities to experience services that support, deliver and perform. That’s where our Force Transformation team come in. We are going through an exciting, but challenging change programme that will ensure our Force is fit for the future. Interested in joining us and being part of something truly impactful? Here’s your perfect chance!
We’re looking for a Systems Administrator to provide the force with technical support relating to multiple systems such as Storm, Aspire, Compass and Niche. This is an important role where you’ll need to be adaptable and understand the requirements of working across various systems, as well as engaging with internal stakeholders that require guidance and technical expertise. Your knowledge will be fundamental in ensuring systems can be used effectively and remain fit for purpose.

JUST SO YOU KNOW

Our application form will help us understand how your work, education and life experience has prepared you for the role of a Systems Administrator with #TeamNP. To help support your application research what makes us tick here at Northumbria, the role you’re ing for and the values and behaviours that contribute.
Just so you know, you can save your application and come back to it any time prior to the closing date on the advert.
We are proud members of the Business Disability Forum, with whom we collaborate with to improve the lives of disabled employees. We are also a Disability Confident Leader, therefore if you demonstrate that you meet the minimum criteria for this role as stated in the advert, we will progress your application and offer you an interview.
If you tell us that you have a disability, we can make adjustments to support you through the recruitment process (for example we can arrange extra time for tests or provide a sign language interpreter) You can get in touch with us via careers@northumbria.police.uk for any support regarding the application process. Please provide us with plenty of notice so we can ensure your visit goes smoothly. If your application is successful, we’ll ask you to complete a Recruitment Vetting (RV) form, therefore you must be a resident of the UK for a minimum period of 3 years to ensure vetting checks can be successfully performed. A job offer will be dependent upon vetting clearance and medical information.

• Provide administration support for software issues for example, fault diagnosis, systems testing and daily user access.

• Ensuring technical environments are being kept up to date and synchronised.

• Planning and undertaking system configuration for go-live.
• Contributing to the preservation of data accuracy and integrity and being a point of contact for queries and resolution.
• Form and maintain working relationships with stakeholders across the Force, identifying collaboration opportunities and attending events for best practice.
• Manage the delivery of systems upgrades and patches from Suppliers.
• Assist with the identification of training needs and course content for specific groups of users of the system.
• Configure and maintain current and future features and functionality provided within the systems to improve effectiveness and enhance the user experience.
• Utilise in-depth product knowledge to suggest system solutions to improve processes and overcome operational problems. Engage in CAB meetings to advise on configuration changes/ enhancements.
• Maintain excellent knowledge of the current system and any future enhancements.

Sound interesting? For further information, and to support your application, please view the role profile here.