Systems Administrator (Remote Flexibility in Chicago Area)

at  Cardinal Intellectual Property

Cardinal Intellectual Property is seeking a Systems Administrator. This role offers the flexibility of working from home, with occasional visits to our office in downtown Evanston, IL. It also provides opportunities to grow professionally in a supportive environment. If you’re looking for a flexible position that fosters pofessional development and growth, we’d love to connect with you.

JOB DESCRIPTION:

The Systems Administrator is responsible for the design, maintenance, security, and operation of the systems connected to the Cardinal network. This position also involves providing support for technology issues and occasional end-user assistance. Candidates should enjoy working in a fast-paced team environment. They will also be required to support off-hours change windows and participate in on-call responsibilities.

Position Responsibilities/Duties:

• Architect, implement, maintain, and troubleshoot Active Directory, Group Policies, Windows Server 2016/2019/2022, Windows roles and features, and clustered file server environments.
• Manage user accounts, permissions, Microsoft 365 groups, distribution groups, and licenses.
• Perform patch management and apply software updates and security patches to systems promptly.
• Collaborate with the security team to implement and maintain security policies and compliance measures.
• Manage and support Microsoft 365 services, including Exchange Online, SharePoint Online, Teams, OneDrive, troubleshooting, problem ticket escalations, and end-user documentation.
• Manage and maintain virtualized server environments using VMware software.
• Administer and monitor Remote Desktop Services, addressing performance issues and troubleshooting as needed.
• Utilize knowledge of Azure services to design and manage Azure environments, configuring and managing Azure resources through the Azure Portal, Azure CLI, and PowerShell.
• Maintain accurate documentation of system configurations, procedures, and troubleshooting guides.
• Provide Tier 3-level user and hardware support for Windows-based network systems.
• Conduct root cause analysis to recover from service interruptions quickly and prevent recurring problems.
• Perform ongoing performance tuning, hardware upgrades, and resource optimization as required.
• Work extended and/or alternative hours for system upgrades or other tasks as necessary (e.g., Change Windows).

Required Skills and Abilities:

• Expertise in the administration of Windows Active Directory, Group Policies, Windows Server 2016/2019/2022, DNS, and DHCP.
• Strong experience with SharePoint/Microsoft 365 environments, email security firewalls, and email filtering.
• Proficiency in managing Remote Desktop environments.
• Knowledge of PowerShell scripting for Microsoft 365 administration.
• Familiarity with security and compliance features in Microsoft 365.
• Excellent problem-solving and troubleshooting skills.
• Understanding of networking and Active Directory.
• Strong software and hardware troubleshooting skills for servers, desktops, and peripherals.
• Windows Group Policies
• Windows Updates
• Patch Management Software

Qualifications:

4+ YEARS IN A SYSTEM ADMINISTRATOR ROLE.

• 4+ years supporting a Microsoft environment.
• 3+ years designing and delivering Microsoft cloud-based technologies.

Why Join Us?

• Comprehensive Benefits: Health, Dental, Vision, STD, LTD, Critical Illness, Accident Coverage, Teladoc, and V-Life Insurance for full-time employees.
• Paid Time Off & Holidays: Generous PTO and paid company holidays.
• Retirement Plan: Profit-sharing contributions to help secure your future.

Cardinal Intellectual Property, Inc. provides equal opportunity in employment to all employees and applicants for employment. No person will be discriminated against in employment because of race, religion, color, sex, gender, age, national origin, ancestry, citizenship status, disability, sexual orientation, military status, marital status, genetic information, or any other characteristic protected by applicable Federal, State or local statute or ordinance.
Accommodations are considered for IWD (Individual With Disability) and protected veterans.
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Position Responsibilities/Duties:

• Architect, implement, maintain, and troubleshoot Active Directory, Group Policies, Windows Server 2016/2019/2022, Windows roles and features, and clustered file server environments.
• Manage user accounts, permissions, Microsoft 365 groups, distribution groups, and licenses.
• Perform patch management and apply software updates and security patches to systems promptly.
• Collaborate with the security team to implement and maintain security policies and compliance measures.
• Manage and support Microsoft 365 services, including Exchange Online, SharePoint Online, Teams, OneDrive, troubleshooting, problem ticket escalations, and end-user documentation.
• Manage and maintain virtualized server environments using VMware software.
• Administer and monitor Remote Desktop Services, addressing performance issues and troubleshooting as needed.
• Utilize knowledge of Azure services to design and manage Azure environments, configuring and managing Azure resources through the Azure Portal, Azure CLI, and PowerShell.
• Maintain accurate documentation of system configurations, procedures, and troubleshooting guides.
• Provide Tier 3-level user and hardware support for Windows-based network systems.
• Conduct root cause analysis to recover from service interruptions quickly and prevent recurring problems.
• Perform ongoing performance tuning, hardware upgrades, and resource optimization as required.
• Work extended and/or alternative hours for system upgrades or other tasks as necessary (e.g., Change Windows)