Systems Analyst Associate

at  Northwestern University

This position holds primary responsibility for the design, implementation, maintenance and enhancement of the Terra Dotta-SEVP federal immigration reporting platform and Northwestern’s enterprise, vendor and in-house applications for immigration document processing for both international students and scholars. This position is also responsible for analyzing and documenting functional requirements in the context of software systems and processes, developing and executing test plans, assisting with and documenting business process improvement efforts and resolving production issues related to SEVIS. They will also contribute to developing processes and procedures for technical and functional system work and liaising with internal and external stakeholders.
Specific Responsibilities:

Strategic Planning

• Participates with project manager and associate user support specialist, end users and peers to ensure that user requirements are gathered, analyzed, all gaps are documented, and all deliverables completed (adhering to approved methodology and documentation standards).
• Participates with functional users and technical staff to determine best approaches, ensuring that approved solutions are implemented in a timely and correct fashion.

Administration

• Contributes to the creation of accurate documentation of process, procedure, and system/application configuration.
• Provides input into the creation and maintenance of test scripts, implementation project plans, roll out communications and training materials.
• Identifies simple use cases.

Development

• Provides input into test scripts and performs detailed testing for simple use cases to ensure that the implemented software functions correctly.
• Participates in iterative feedback processes among users, developers, and analysts to ensure software functionality aligns with requirements.

Performance

• Enters basic software configurations to meet user needs.
• Collaborates with technical, reporting and application resources to analyze and resolve basic production issues in a timely manner.

Miscellaneous
Performs other duties as assigned.

MINIMUM QUALIFICATIONS:

• Successful completion of a full 4-year course of study in an accredited college or university leading to a bachelor’s or higher degree in a major such as computer science, information technology, or related; OR appropriate combination of education and experience.
• No experience required.

Enterprise Applications

• Instructure Canvas
• PeopleSoft Campus Solutions (SES)

Infrastructure (extends across applications)

• Microsoft Office (Word, Excel, Powerpoint, Access, Outlook)
• Microsoft SharePoint
• Windows Operating System

Analytical

• critical thinking
• data modeling
• database design/ data structure
• Debugging
• decision making
• judgment
• problem solving
• Troubleshooting
• use-case analysis

Project

• agile environment
• collaboration and teamwork
• evaluate resources
• facilitate collaboration
• functional documentation
• organizational skills
• planning
• workflow development & documentation
• write proposals and project charters

Please refer the Job description for details