Systems Analyst (Intelliflo)

at  Attivo Group

ESSENTIAL SKILLS AND EXPERIENCE:

• Strong Technical Competence
• Excellent knowledge of Intelliflo Office
• Experience of working under pressure while maintaining excellent attention to detail
• Building and maintaining internal and external relationships with key suppliers
• Awareness and interest in business system automation and technology
• Ability to maintain excellent working relationships within a professional team, and ability to manage stakeholders
• Excellent organisational and numerical skills
• Highly analytical and logical problem-solving
• Diligent with attention to detail
• Ability to continuously identify opportunities for data enrichment
• Ability to work autonomously to performance objectives

DESIRABLE SKILLS AND EXPERIENCE:

• Experience of working within Financial Services
• Database Knowledge
• Automation/Power Automate

UP TO £40,000 (DEPENDING ON EXPERIENCE)

Attivo also offers:

• Non-contributory Pension Scheme
• Private Medical Insurance
• Cashplan
• Income Protection
• Critical Illness
• Death in Service
• Parking allowance
• Generous holiday allowance, rising with length of service
• Work from home and flexible working available
• Excellent culture, promoting employee wellbeing and engagement.

ABOUT THE ROLE:

As Systems Analyst you will play a critical role in the administration, maintenance, integration and continuous improvement of the Company’s internal business systems. The position requires a highly versatile professional with experience across a range of technology environments, and capable of driving operational efficiency and enhancing the client and staff experience at Attivo.
You will be responsible for system configuration, ensuring seamless performance, and implementing ongoing service improvements. You will collaborate closely with other analysts within the team and stakeholders to maintain the integrity and accuracy of business information systems, with a focus on optimising data usability and maximising the value derived from our technology platforms. You will be pivotal in maintaining comprehensive documentation of the processes and procedures that enable reliable system support.

KEY RESPONSIBILITIES INCLUDE:

• Coordinate and liaise with the wider team to maintain excellent support and configuration standards.
• Systems security administration, ensuring role-based access for all users, protecting systems data and access through best practices.
• Ensuring that all business systems have the necessary availability, reliability, and capability.
• Ensure that all systems are up to date, working with suppliers to identify interoperability risks and upgrade benefits are documented, shared, and implemented as appropriate.
• Identify opportunities to enhance the business system eco-system to enhance capability, improve business efficiency, and internal/external customer experience.
• Work closely with internal customers, senior stakeholders, and other analysts to improve system usability and capabilities.
• Monitoring and prioritization of the tickets, ensuring issues resolved and SLA met.
• Maintaining business documentation to support process, procedures and standards