Systems and Process Change Lead

at  Chisholm Institute

As a Systems & Process Change Lead, your key responsibilities include:

• Collaborate internal stakeholders to document current and proposed business processes, workflows and user requirements to inform the design, deployment and integration of systems and solutions and map business processes, identifying data challenges and gaps, describe problems and propose solutions
• Manage team and stakeholder meetings, briefing sessions and workshops
• Drive change and improvement through collaboration and effective change management
• Lead testing, training, and implementation activities for Chisholm employees to ensure successful change deployment
• Encourage knowledge transfer and lessons learnt by documenting activities to drive best practice and continuous improvement
• Lead testing, training, and implementation activities for Chisholm employees to ensure successful change deployment.

ABOUT US

Chisholm is one of the largest vocational training providers in the state with a team of over 1,400 dedicated staff supporting 41,000 students who choose to study at Chisholm and training at our modern campuses across Melbourne’s southeast and online. We partner with governments, educational institutes, and businesses worldwide, sharing our expertise in vocational education.
We offer over 400 courses that include nationally accredited pathways from secondary school programs and short courses, through to certificates, diplomas, and degrees.
At Chisholm, we embrace differences in gender, age, ethnicity, race, cultural background, disability, religion, and sexual orientation. We know that diversity and inclusion help us to attract, recruit, engage and retain a team of talented people.
Chisholm has zero tolerance for child abuse and all forms of harm to children. All allegations and safety concerns will be treated consistently in accordance with Chisholm policy and procedure.

QUALIFICATIONS REQUIRED FOR THE ROLE

• A postgraduate qualification in business or relevant technical field, and/or extensive relevant experience.

As a Systems & Process Change Lead, your key responsibilities include:

• Collaborate internal stakeholders to document current and proposed business processes, workflows and user requirements to inform the design, deployment and integration of systems and solutions and map business processes, identifying data challenges and gaps, describe problems and propose solutions
• Manage team and stakeholder meetings, briefing sessions and workshops
• Drive change and improvement through collaboration and effective change management
• Lead testing, training, and implementation activities for Chisholm employees to ensure successful change deployment
• Encourage knowledge transfer and lessons learnt by documenting activities to drive best practice and continuous improvement
• Lead testing, training, and implementation activities for Chisholm employees to ensure successful change deployment