Systems Developer, Service Now

at  CDW

Description
Bring your IT career and talents to CDW, where you can have a greater impact, be inspired by our mission and excited about your career and future. A Fortune 200 leader, we’re the driven professionals and technology experts companies turn to most to solve their IT challenges.

JOB SUMMARY

The Software Developer (ServiceNow) implements solutions leveraging the ServiceNow platform that are simple, intuitive, easy to use, and allows customers to extend and customize the functionality to meet their specific business needs.
The Software Developer (ServiceNow) will work in a team setting on various projects and take the customer’s requirements/stories and build them on the ServiceNow platform. They have an understanding of the core ServiceNow Products (ITSM, ITBM, ITOM,HR, SecOps, CSM, GRC, etc.), may have deep strengths in one or several of these. An understanding how the ITIL framework can be leveraged to create best practices for the customer is a nice to have.
The role will also require support and development for existing CDW ITSM tooling where required and until these are retired and replaced by Service Now. There is also a requirement for limited on-call for support of existing and Service Now ITSM tooling as part of an on-call rota.

WHO WE ARE:

CDW is a leading technology solutions provider to business, government, education and healthcare organizations across the globe. Our fingerprints can be found on technology in workplaces of more than 250,000 companies; from fresh-faced start-ups to international conglomerates. With the breadth of products and services we offer, there is no request too big or too small.

KEY RESPONSIBILITIES

As a Developer specializing in ServiceNow with a strong understanding of SAAS, your primary goal is to contribute to the design, development, and maintenance of innovative and efficient solutions within the ServiceNow platform. Your role involves leveraging expertise in ServiceNow development, SAAS applications, and a range of technical skills to enhance and optimize digital workflows. Key responsibilities include:

Qualifications, Skills & Experience Management Responsibilities

• Experience with working on ServiceNow platform or a recognised industry ITSM software. Experience with Ivanti ISM
• ServiceNow Certified System Administrator (CSA)
• Proven experience in one additional product lines outside of ITSM
• Service Certified Application Developer (CAD) preferred
• Knowledge of ITIL; Foundation level preferred
• Experience implementing Software using the Agile/Scrum methodolog