Systems Operations Senior Manager

at  Wells Fargo

APPLICANTS WITH DISABILITIES

To request a medical accommodation during the application or interview process, visit Disability Inclusion at Wells Fargo .

Required Qualifications:

• 6+ years of Systems Engineering and Technology Architecture experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education
• 3+ years of Management experienc

Desired Qualifications:

• Leader with 5+ years of experience driving operations in Windows & Unix platforms
• Deep knowledge and understanding of SRE guiding principles
• Experience with Secure Environment

The Foundational Hosting Operations team is seeking a Systems Operations Senior Manager to lead the Compute team (Windows, Unix, SECAR, SRE).

In this role, you will:

• Run all of Windows/Linux compute operations
• Provide operating systems operational support facing off with the WFT CIO platform teams
• Be a key driver of availability and stability for Wells Fargo’s most critical apps
• Manage and develop teams of analysts, associates, and less experienced managers in roles that provide technical services and support for the relevant supported systems
• Engage and influence stakeholders, internal partners, and peers in order to engineer projects, identify new products and solutions, and research solutions for existing systems
• Identify and recommend opportunities for administration and maintenance of the remote monitoring and management system, as well as the periodic system review
• Perform network assessments, security audits, and system enhancement consultations
• Determine appropriate strategy and actions of Systems Operations team of 80+ team members to meet moderate to high-risk deliverables
• Interpret and develop policies and procedures, and understand compliance and risk management requirements for supported system area
• Provide implementation support for key risk initiatives
• Collaborate with and influence all levels of professionals, analysts, or associates
• Ensure the Systems Operations team communicates with customers to keep them informed of incident progress, and notify them of impending changes or agreed outages
• Manage allocation of people and financial resources for Systems Operations
• Develop and guide a culture of talent development to meet business objectives and strategy

Required Qualifications:

• 6+ years of Systems Engineering and Technology Architecture experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education
• 3+ years of Management experience

Desired Qualifications:

• Leader with 5+ years of experience driving operations in Windows & Unix platforms
• Deep knowledge and understanding of SRE guiding principles
• Experience with Secure Environments