Talent Acquisition Coordinator

at  HUB International

The Role: We are seeking a Talent Acquisition Coordinator to join our team.
Location: Windsor, ON or Ottawa, ON. We offer full time in-office and hybrid flexibility.
Who we are: HUB Customer Central (HCC) is a leading insurance contact center in Canada. Our technology-driven and digital expertise is unique, making us an industry trailblazer. We are affiliated with HUB International, the fifth largest insurance brokerage in the world with 16,000 employees and more than 475 offices.
Why we are different: In 2021, HUB won the prestigious Stevie Award for Employer of the Year - Insurance. This award recognizes the world’s best companies to work for and their ongoing commitment to the growth, development, and wellness of employees. We’re about communities too. HUB/HCC is committed to a formal program – HUB Gives – that encourages employees to donate their time, creativity, and passion to community causes. We believe in contributing to where we live, work and play.

POSITION OVERVIEW:

We are looking for a dynamic Talent Acquisition Coordinator to join our Human Resources Team based out of Ottawa. The primary focus of the Talent Acquisition Coordinator is to support the Talent Acquisition department in all phases of the recruitment lifecycle. The Talent Acquisition Coordinator will be responsible for providing administrative and project support to the recruiting team, as well as, building relationships with candidates and hiring managers to help grow the talent pipeline and promote employer branding. This role reports to the Manager, Talent Acquisition.

QUALIFICATIONS AND EXPERIENCE:

• Bachelor’s Degree or College Diploma in related discipline (e.g., Human Resources, Business, or equivalent)
• 1-2 years of relevant experience in Talent/Recruiting Coordination, Administrative/Clerical roles or in a similar/equivalent position supporting high volume of hires
• Knowledge of Employment Legislation across Canada by Province an asset
• Experience with Applicant Tracking System (ATS) or Human Capital Management Systems i.e. Workday Recruiting experience an asset
• Responsive and timely communication is key for this role, as this role frequently interacts with varying levels of candidates, hiring managers and other stakeholders
• Strong customer service orientation and ability to maintain a professional, friendly demeanor at all times
• Ability to work independently and prioritize tasks
• Strong organizational skills and resourceful
• Ability to maintain strict confidentiality

• Supporting administrative processes for all phases and types of talent acquisition, while proactively driving open items to closure
• Scheduling phone/video and onsite interviews for Recruiters and Hiring Managers
• Assisting TA team members in creating requisitions and managing the approval workflows in the Workday Human Capital Management System and posting various approved external job and University/College portals
• Providing an exceptional candidate experience by moving candidates through the process quickly and professionally with clear communication that embodies our customer-focused culture
• Utilizing creative means and best practices to research, source, attract, and contact possible candidates to develop a diverse pool of qualified candidates
• Working with Talent Acquisition Team to draft timely and accurate offer packages
• Ensuring effective and timely new hire onboarding
• Supporting Talent Acquisition team with new hire follow-up for new hire experience feedback
• Supporting HUB Employment Branding initiatives
• Initiate HUB’s standard background checks with outsourced provider and archiving completed background checks.
• Assist with other projects as assigned