Talent Acquisition - HR Specialty Service Professional

at  JPMorganChase

JOB DESCRIPTION

This is an excellent development opportunity for a self-motivated and enthusiastic individual with previous call center / customer service experience wanting to start a career in Human Resources (HR).
As HR Specialty Services Professional in Talent Acquisition team, you will be responsible for supporting the initial stages of candidate evaluation and telephone screening for a contact center within the EMEA region. Your duties will include collaborating with recruiters to conduct phone interviews to assess if candidates meet the minimum qualifications for the roles they applied for and coordinating subsequent recruitment steps as needed. You will maintain stable and resilient operational environment by focusing on risk management and control measures.

REQUIRED QUALIFICATIONS, CAPABILITIES AND SKILLS

• Genuine interest in HR
• Fluent English language skills required
• Ability to establish strong relationships with a variety of stakeholders
• Excellent verbal and written communication skills
• Drive and energy to go above and beyond for our candidates and clients
• Passion to work as part of a team to hit overall targets
• Drive to learn and develop career in Talent Acquisition or HR

Preferred qualifications, capabilities and skills

• Previous experience in HR
• Knowledge of additional languages
• Experience in a corporate environment

ABOUT US

J.P. Morgan is a global leader in financial services, providing strategic advice and products to the world’s most prominent corporations, governments, wealthy individuals and institutional investors. Our first-class business in a first-class way approach to serving clients drives everything we do. We strive to build trusted, long-term partnerships to help our clients achieve their business objectives.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.

• Conduct phone interviews to build diverse slates and fill open requirements
• Ensure proper candidate assessment and dispositioning through the hiring system
• Deliver an excellent experience for the candidates
• Partner closely with recruiters, hiring managers, interviewers and admin assistants
• Demonstrate understanding of the line of business and staffing needs to proactively offer solutions, consult on hiring process and candidate pool
• Develop deep understanding of local markets and competitors.
• Provide detailed updates and reports on the talent pool to Recruitment Partners and HR Partners
• Engage in working groups to deliver staffing initiatives and report.