Talent Community: Customer Care Representative with Dutch
at Boston Scientific Corporation
Praha, Praha, Czech -
Start Date | Expiry Date | Salary | Posted On | Experience | Skills | Telecommute | Sponsor Visa |
---|---|---|---|---|---|---|---|
Immediate | 27 Dec, 2024 | Not Specified | 29 Sep, 2024 | N/A | Good communication skills | No | No |
Required Visa Status:
Citizen | GC |
US Citizen | Student Visa |
H1B | CPT |
OPT | H4 Spouse of H1B |
GC Green Card |
Employment Type:
Full Time | Part Time |
Permanent | Independent - 1099 |
Contract – W2 | C2H Independent |
C2H W2 | Contract – Corp 2 Corp |
Contract to Hire – Corp 2 Corp |
Description:
Job Description
Responsibilities:
PURPOSE
Works in line with Customer Care team to support achievement of sales growth to plan. Focus on customer support, order trouble shooting, problem solving, complaint handling and assist the sales force wherever needed.
YOUR RESPONSIBILITIES COULD INCLUDE:
- Order management. Processing orders according to specific customer requirements, generating invoices and credit memos, standard deliveries , free of charge deliveries, returns etc.
- Monitor the complete delivery processes (e.g. Distribution Center and/or carrier).
- Arrange special deliveries on request.
- File ordering documents and related records.
- Reply to ad hock questions from customers and Sales division managers related to orders, payments etc.
- Handle service complaints from customers and/or sales representatives.
REQUIREMENT SUMMARY
Min:N/AMax:5.0 year(s)
Marketing/Advertising/Sales
Sales / BD
Sales
Graduate
Proficient
1
Praha, Czech