Talent Community: Field Clinical Specialist, Electrophysiology (Farapulse)

at  Boston Scientific Corporation

Job Description

ABOUT THE ROLE

The Electrophysiology Field Clinical Specialist will provide expert clinical product and technical assistance and training to physicians, Lab Staff, and sales representatives on the effective and safe use of the Farapulse (FARAPULSE - Pulsed Field Ablation System - Boston Scientific) system during case procedures within an assigned geography, and in a manner that leads to meeting and exceeding business goals.

YOUR RESPONSIBILITIES WILL INCLUDE:

• Serves as primary resource for clinical support in the areas of case coverage, basic troubleshooting, system/software development.
• Educates customers and internal Boston Scientific employees on the merits and proper clinical usage of the Farapulse device by giving presentations and demonstrations using a wide variety of formats and platforms (e.g., slides, transparencies, manuals) to keep all abreast of the latest product and technology developments.
• Attends cases in labs of hospital accounts for case support and development efforts of the Farapulse system and its components.
• Providing initial and continuous, as needed, training and feedback for development team and sales representatives (as appropriate) on Farapulse, development process, products and features, and procedures involving those products and features.
• Meets with existing and potential clients (e.g., physicians, physician office groups at hospitals) by traveling (in an automobile or airplane) to identify their clinical needs, goals, and constraints related to patient care and to discuss and demonstrate how company products can help them to achieve their goals.
• Develops relationships with hospital personnel (e.g. through casual conversation, meetings, participation in conferences) to make new contacts in other departments within hospital and to identify key decision makers in order to facilitate future sales.
• Responds to customer needs and complaints regarding products and service by developing creative and feasible solutions or working with other related personnel (e.g., sales, clinical research, marketing, technical support) to develop optimal solutions