Talent Development - IOI Assurance Technical Learning Co-ordinator (12 mont

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THE OPPORTUNITY

We are looking for someone with a passion for learning and data management to join our Talent & Organisation Development Team to focus on the deployment of our Assurance technical learning curriculum across both the FS & UKI businesses.

SKILLS AND ATTRIBUTES FOR SUCCESS

• Detail oriented – organised, excellent attention to detail with the ability to deliver to deadlines in a regulated environment
• A desire to embrace and drive change whilst identifying and supporting process improvements and demonstrating best practice
• Excellent interpersonal skills and the ability to interact well and develop positive relationships with people at all levels within the firm
• Strong team player with an enthusiastic, can do approach with ability to coordinate and work as ‘one team’
• Desire to deliver quality services
• Ability to learn new processes and skills quickly
• Strong IT skills – Excel and Outlook are essential
• Excellent oral and written communication skillsProvide evidence-based insights to the Talent Development Team

WHAT WE LOOK FOR

We are looking for individuals who are highly motivated, professional and passionate about what they do and thrive working in a collaborative team environment. We want individuals who will further add to the continued success of our Core Business Services (CBS) Team.

YOUR KEY RESPONSIBILITIES:

• Ongoing compliance reporting for both UKI and FS Assurance and ensuring CE credits awarded to Learning participants and instructors where applicable
• Realise operational excellence through maintaining thorough understanding of, and adherence to, the Learning Deployment Operating Model
• Ongoing ISQM management -providing timely execution & evidence of controls including obtaining and retaining all the required approvals, and providing the information requested to the SQM testing team
• Realise operational excellence through maintaining thorough understanding of, and adherence to, the Learning Deployment Operating Model
• Work with the Talent & Organisation Development Team to create learning reports and analytics to provide insights on the value of courses and learning activities
• Support the end-to-end execution of Learning course deployment plans including:
• Management of attendance, learner cancellations, no shows and missed sessions, including coordinating training dates and nominations from different areas of the business
• First point of contact for queries from the practice in relation to the courses assigned, in addition to ongoing management of learning mailboxes and referrals
• Venue booking, accommodation booking for residential courses and ongoing management and learning on-site support (as required)
• Support the hosting and production of online modules, webcasts and virtual learning projects. Advise on best practice, for example interactivity during virtual classroom sessions.
• Prepare facilitators for delivery of learning courses (logistics) and support in the sourcing and management of facilitators
• Manage and maintain SharePoint sites and maintain content relevancy for SL, curriculum, program or course including joining instructions (if required), learner, facilitator information
• Co-ordination of SIP, Workplacement and Graduate Technical Induction
• Support the budget, accruals, forecasts and actual costs of courses within the Assurance technical curriculum, supporting all Finance related activities as per the deployment model
• Develop and maintain relationships with key stakeholders relevant for courses and the Assurance client group, to enable the successful deployment. Stakeholders include UKI Assurance Talent Development, FS UK Learning & Development Team, TSS (offshore) Learning deployment administration contacts (where relevant) UK & Ireland Talent Development co-ordinators, learners, service line resourcing teams, content managers, facilitators, learning champions, quality and efficiency networks.
• Contribute to other activities or projects across the wider Talent & Organisation Development Team (as required)

TO QUALIFY FOR THE ROLE, YOU MUST HAVE

• Proficiency in Microsoft Office Suite, including Outlook, Excel, PowerPoint and Word
• Previous experience in administration