Talent Operations Manager

at  Blue Education

ABOUT US

At Blue Education, our unwavering mission is to empower students on their journey to academic excellence and personal growth, guiding them toward the realisation of their dreams to attend the world’s most prestigious universities.
We recognise the unique challenges that international students face, from mastering complex subjects to adapting to new cultures and educational systems. Our commitment is to provide comprehensive, personalised, and culturally sensitive tutoring services that foster confidence, competence, and global-mindedness.
Our core values drive our mission:
Excellence: We uphold the highest standards of academic rigour and teaching excellence, helping students achieve their full potential and stand out in competitive admissions processes.
Diversity and Inclusivity: We embrace and celebrate the rich tapestry of cultures and backgrounds that international students bring, fostering an inclusive environment where every student feels valued and supported.
Individualised Approach: We understand that every student is unique, and we tailor our tutoring to their specific needs and goals, nurturing their strengths and addressing their challenges.
Global Perspective: We instil a global perspective in our students, preparing them not only for academic success but also for a life enriched by cross-cultural understanding and collaboration.
Continuous Learning: We are committed to the continuous development of our tutors and the evolution of our teaching methods to stay at the forefront of educational excellence.
At Blue Education, we are not just tutors; we are mentors, advocates, and partners in your educational journey. Our ultimate goal is to see our students thrive academically, gain admission to the world’s top universities, and go on to make meaningful contributions to society.
“Together, we’ll turn dreams into achievements, one student at a time.”
We’re searching for a motivated and detail-oriented Tutor Operations Manager to join our dynamic team and play a crucial role in supporting our network of talented tutors.

WHY BLUE EDUCATION?

• Salary between £40,000 - £50,000
• 3 days in our London office, 2 days from home
• Travel to Oxford and Cambridge campuses
• Performance related cash bonus
• 20 days holiday + Bank Holidays
• Professional growth opportunities with ongoing training and support

HERE’S WHAT YOU’LL DO:

Recruit and Onboard Top Talent: You’ll source, screen, and interview qualified part-time tutors to join our growing team. You’ll also guide new tutors through a smooth onboarding process, ensuring they have the resources and support they need to succeed.
Mastermind of Schedules: You’ll wear the resource planning hat, efficiently managing tutor schedules to meet student needs. This includes collaborating with academic leads to optimise timetables and ensure availability.
Campus Buzz Builder: You’ll champion student engagement by setting up student ambassadors and coordinating exciting events on campus. These events will foster a vibrant learning community and promote our tutoring services.
Tutor Champion: Your passion for education will shine through as you foster a positive and supportive environment for our tutors. You’ll address queries, troubleshoot issues, and implement strategies to maximise tutor satisfaction and engagement.
Data Detective: You’ll delve into data to track tutor Net Promoter Scores (NPS), identifying areas for improvement and working to boost overall satisfaction.
Continuous Improvement Enthusiast: You’ll be on the lookout for ways to enhance tutor enablement, providing ongoing training and resources to help tutors hone their skills and deliver outstanding instruction.