Tax Examiner 1 - Individual Income Tax

at  State of Georgia

THIS ANNOUNCEMENT IS OPEN TO THE PUBLIC

The Georgia Department of Revenue is hiring for a Tax Examiner 1 position to support its mission of administering state tax laws efficiently and fairly. The role involves reviewing various registration applications for completeness and compliance with federal and state requirements & communicating with internal and external customers on the status of pending applications and registrations via electronic and in-person interactions.

The Tax Examiner 1 plays a vital role in assisting customers in-person, via phone, and email. Duties include but are not limited to:

• Responding to inquiries and addressing customer issues while providing excellent customer service.
• Ensuring returns, payments, and refunds are processed quickly and efficiently.
• Using independent judgment to perform clerical duties as assigned.

Required Qualifications:

• Associate degree in accounting or related field ~ or~ one year of job-related experience (e.g., Office Clerk, Secretary, Data Entry, Customer Service Window)

Preferred qualifications include work-related experience using and/or providing instruction for an online registration system, and/or work-related experience receiving and responding to emails

• Current DoR temporary associates must have completed at least 6 consecutive months on the current assignment for consideration.

Salary: $38,200
Location: 1800 Century Blvd NE, Atlanta GA 30345. * This vacancy requires office hours of 8am – 5pm, Monday – Friday. A telework option of 1 in-office day every 8 weeks is contingent upon demonstrated proficiency after training. It is subject to change based on DOR policies and ability to meet performance expectations.
The Department of Revenue offers alternative work schedules, training opportunities, recognition programs, health insurance, wellness programs, vision and dental coverage, retirement options, leave benefits, and more.
Details: To learn more about the Tax Examiner role, visit www.dor.georgia.gov/tax-examiner.
Equal Opportunity Employer: The Department of Revenue is an Equal Opportunity Employer, promoting diversity and nondiscrimination in employment.
Important Notice: Selected applicants are subject to a State of Georgia tax records check and a criminal background investigation. Only candidates chosen for interviews will be notified due to the high volume of applications. Human Resources may close the job announcement early if a significant number of applications are received. For disability accommodations during the hiring process, contact strategicstaffing@gets.onmicrosoft.com.

• Responding to inquiries and addressing customer issues while providing excellent customer service.
• Ensuring returns, payments, and refunds are processed quickly and efficiently.
• Using independent judgment to perform clerical duties as assigned