TAX PROGRAM TECHNICIAN II, FRANCHISE TAX BOARD

at  Franchise Tax Board

Under the general direction of a Tax Program Supervisor, the Tax Program Technician II (TPT II) serves as a highly motivated, organized technical resource. The TPT II facilitates the processing and/or reconciles any issues related to the processing of payments sent to Franchise Tax Board (FTB). Other functions may include providing guidance to Technical Support, Quality Review and Payment Resolution, and help create and maintain procedures. The TPT II performs trouble-shooting activities, including reviewing, identifying, and resolving system and procedural issues. The TPT II must be able to communicate with internal and external customers in a professional and tactful manner, work independently, exercise good judgment, meet tight deadlines and be flexible.
Additional positions may become available (RPA 2425-00175).
You will find additional information about the job in the Duty Statement.
Working Conditions

Physical Requirements:

• Ability to move/lift block of returns (5-20lbs) (5-9 lbs.)
• Ability to transport or move trays of vouchers (5-15 lbs.)
• Ability to transport or move trucks of returns (45-135 lbs.)
• Ability to bend, sit, stand, and be mobile
• Ability to sit or stand at a work station for long periods of time

This position is not eligible for remote working. In-office presence required.
Minimum Requirements
You will find the Minimum Requirements in the Class Specification.

IMPORTANT NOTICE As required by the department’s rules of conduct, all employees of the Franchise Tax Board (FTB) must be in compliance with the California Revenue and Taxation Code. During the background investigation portion of the hiring process, FTB will review return information to verify California state income tax compliance. Any failure to comply with the California Revenue and Taxation Code may prevent you from being hired at FTB. You must verify your filing status by calling 1-800-852-5711 to resolve any potential tax compliance issues, prior to submitting your application and seeking employment with FTB. All applicants not currently employed with the Franchise Tax Board will be subject to a pre-employment background investigation. The investigation will consist of completion of a pre-employment questionnaire, fingerprinting, and an inquiry to the Department of Justice to disclose criminal records. We comply with the Americans with Disabilities Act. Persons with hearing or speech impairments, call TTY/TDD (800) 735-2929.
Application Instructions
Completed applications and all required documents must be received or postmarked by the Final Filing Date in order to be considered. Dates printed on Mobile Bar Codes, such as the Quick Response (QR) Codes available at the USPS, are not considered Postmark dates for the purpose of determining timely filing of an application.
Final Filing Date: 8/21/2024