Taxi Permit Administrator

at  Arriva UK Trains Limited

QUALIFICATIONS:

• A detailed understanding of Health and Safety within the workplace and operations
• Strong organisational abilities for managing permit applications, renewals, and maintain appropriate documentation.
• Ability to work independently
• Proficient in maintaining accurate databases and filing systems.
• Ability to interact effectively with taxi operators, especially when handling inquiries, complaints, and providing clear information.
• Excellent written and IT skills and the ability to explain and present audit and performance results and analyses to senior management.

SAFETY RESPONSIBILITIES:

• To promote collaboration with internal and external stakeholders to plan, implement and sustain the delivery of unannounced inspections of vehicles and driver compliance with safety and permit standards.
• Work as part of a team to deliver a safe, reliable and efficient taxi crew movements through a series of desk-based permit application management before the operation, satisfying all Arriva Group Assurance requirements. This may include regularly review inspection reports to confirm that all vehicles and taxi drivers meet safety standards and any other relevant checks pertaining to the safe delivery of the on-the-ground operations.
• Managing all aspects of the taxi permit administration process, ensuring all data is presented periodically to the Safety & Compliance Manager.

COMPLIANCE RESPONSIBILITIES;

• Ensure that all taxi operators and drivers are informed and compliant with new safety-related laws and regulations via regular communication as well as supporting in any non-conformance correction actions.
• To plan and undertake either regular or ad hoc visits to the premises of our operators or visiting on-the-ground live operations to ensure that all aspects of Health and Safety are adhered.
• To support the Safety and Compliance Manager with any audit report writing, post-audit debriefs, follow-up meetings and actions.
• Promote change initiatives within the Compliance and Safety department and across ARTS creating a culture which develops employees and supports our succession plans; managing the performance, training, qualifications and development of staff to secure their commitment, competence and to drive improvements in performance and results.
• Assisting the Safety and Compliance Manager with collation of KPI data and risk/opportunity information for monthly operational board meetings and reports and with the strategic development and future growth of the department as required