TDS Operations Analyst II

at  TD Bank

ACCOUNTABILITIES TO THE CUSTOMER:

• Process transactions accurately and on time
• Escalate processing issues where necessary to ensure a high level of service is maintained
• Serve clients as required- adhere to Service Level Agreements and internal service delivery standards
• Identify opportunities to improve service delivery, support process improvement initiatives

ACCOUNTABILITIES TO THE SHAREHOLDER:

• Prioritize and manage own workload to meet SLA requirements for service and productivity
• Follow firm and industry regulations and operating practices in completing and recording transactions for either the firm or clients
• Escalate non-standard or high risk transactions or other activities as appropriate
• Ensure documentation prepared/ completed is accurate and properly reflects client/ business intentions and is consistent with relevant rules/ regulations
• Complete investigations- report/ escalate risk issues identified or process gaps
• Access systems, know and apply system capabilities, ensure upload/ download of information is completed timely and accurately
• Assist in analysis, development, testing and implementation of operating and process improvements

ACCOUNTABILITIES TO THE TEAM:

• Participate fully as a member of the team, promote team effectiveness and contribute to a positive work environment
• Support the team by continuously developing knowledge in own area
• Participate in performance management and development activities
• Keep others informed and up-to-date about the status/ progress of projects and all relevant or useful information related to day-to-day activities

CAPABILITY REQUIREMENTS:

• Excellent communication and interpersonal skills
• Intellectual curiosity, passion for innovation and simplification
• Design, creativity and problem solving skills
• Aptitude for building relationships and ability to communicate complex issues to a wide array of business partners with differing levels of product experience
• Self-motivated and proactive team player, who takes ownership and accountability
• Strong organizational skills and the ability to effectively manage competing priorities in a fast paced environment
• Proven analytical skills, problem solving ability, and meticulous attention to detail
• Strong sense of teamwork
• Commitment to excellence and client service
• leadership
• Ability to develop and maintain positive relationships with a network of contacts throughout the banking industry and act as a consultant to the different groups within the Bank such as Front Office, Credit, Finance and Technology

EDUCATION/ACCREDITATIONS:

• Undergraduate degree in Business, Mathematics, Statistics or other discipline.
• Advanced proficiency in Excel; experience of programming languages would be considered an asset
• 5 years of progressive Capital Market experience at a financial institution

WHO WE ARE:

TD Securities offers a wide range of capital markets products and services to corporate, government, and institutional clients who choose us for our innovation, execution, and experience. With more than 6,500 professionals operating out of 40 cities across the globe, we help clients meet their needs today and prepare for tomorrow. Our services include underwriting and distributing new issues, providing trusted advice and industry-leading insight, extending access to global markets, and delivering integrated transaction banking solutions. In 2023, we acquired Cowen Inc., offering our clients access to a premier U.S. equities business and highly-diverse equity research franchise, while growing our strong, diversified investment bank. We are growth-oriented, people-focused, and community-minded. As a team, we work to deliver value for our clients every day.

SPECIFIC ACCOUNTABILITIES AND RESPONSIBILITIES

• Manage the Daily Funding Requirement platform and the Internal funding relationship setups with various Funding desks
• Support the Front Office Funding desk in providing their intraday daily cash positions, monitor aggregate internal funding requirements and manage their trade blotter and various cash management functions
• Manage, analyze, and direct USD dollar payments flow for main trading Nostro by utilizing various applications such as Intraday Liquidity Tool (IDL) and Liquidity Control Manager (LCM).
• Perform settlement and confirmation function for various US Money Market product ie Commercial Paper, Certificate of Deposit and Time deposit.
• Investigate and resolve cash breaks for Money Market products
• Contribute to a continuous improvement culture across Global Operations at the grassroots level by identifying opportunities for process improvements and development of business requirements
• Manage change and deal with ambiguity effectively in a rapidly changing environment
• Identify, understand and manage risk appropriately

OVERVIEW AND PURPOSE:

• Report to Manager
• Conduct analysis, investigation and process improvement
• Complete transactions or other processing activities