Mind Works specializes in children between the ages of 3 to 17 years and their caregivers. This is accomplished through an integrated healthcare approach to treatment that includes psychological, educational, developmental assessments; evidenced based psychotherapy; and medication assisted treatment.
Team Coordinator Position:
The critical role and goal of the front office and every patient liaison is to facilitate the receiving of services of every patient. The Team Coordinator ensures that such duties and responsibilities are achieved timely and to an elevated standard by providing training, support, and by engaging in ongoing quality assurance.

Team Coordinator Requirements:

• Relevant work experience in leading and managing teams: 1 year (Preferred)
• Strong leadership, interpersonal, conflict resolution and problem solving, time management and organizational skills.
• Medical office experience: 2 years (Preferred)
• Strong working knowledge of Electronic Medical Records
• Experience with TherapyNotes (Preferred)
• Strong working knowledge of Eligibility & Benefits inquiries with Availity (Preferred)
• Experience with HIPAA privacy and securit

• Manages and supervises day-to-day front office operations, ensuring the quality, standards and meeting the expectations of patients daily.
• Assist and guide front office through their daily duties and responsibilities. Develops specific goals and plans to prioritize, organize, and accomplish work.
• Training front office staff as designated and outlined in the front office training procedures.
• First point of contact for resolving patient grievances and complaints.
• Supervising staffing levels to ensure that patient service and operational needs are met.
• Identify resource (consumables) requirements and manage resource inventory and allocations to ensure complete coverage and continuous availability.
• Engaging in ongoing communication (clear and consistent messaging) with patient liaisons to create awareness of practice objectives and expectations, regarding front desk goals and producing desired results.
• Must adhere to company core values and mission statement. Lead by example.
• Utilizes interpersonal and communication skills to lead, influence, and encourage others.
• Works and reports directly to practice/regional administrator providing relevant information in a timely manner.
• Supervises all areas of the front office in the absence of the practice/regional administrator.
• Performs other duties as assigned

Team Coordinator Benefits:

• Flexible Schedules
• Unbeatable work-life balance with no weekend office hours
• Paid Time Off
• Paid holidays
• 401(k)
• Medical, Dental and Vision
• Short- and long-term disability
• Professional development assistance
• Service awards and recognition
• Referral program

Team Coordinator Requirements:

• Relevant work experience in leading and managing teams: 1 year (Preferred)
• Strong leadership, interpersonal, conflict resolution and problem solving, time management and organizational skills.
• Medical office experience: 2 years (Preferred)
• Strong working knowledge of Electronic Medical Records
• Experience with TherapyNotes (Preferred)
• Strong working knowledge of Eligibility & Benefits inquiries with Availity (Preferred)
• Experience with HIPAA privacy and security

Team Coordinator Pay:
$18 - $20/hour
To learn more about Mind Works, please visit https://www.mindworkstx.com/.

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Benefits
401k, Dental Insurance, Medical Insurance, Vision
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