Team Lead, Client Experience
at Sephora
Guelph, ON, Canada -
| Start Date | Expiry Date | Salary | Posted On | Experience | Skills | Telecommute | Sponsor Visa |
|---|---|---|---|---|---|---|---|
| Immediate | 24 Jun, 2024 | Not Specified | 25 Mar, 2024 | 1 year(s) or above | Sales Performance | No | No |
Required Visa Status:
| Citizen | GC |
| US Citizen | Student Visa |
| H1B | CPT |
| OPT | H4 Spouse of H1B |
| GC Green Card |
Employment Type:
| Full Time | Part Time |
| Permanent | Independent - 1099 |
| Contract – W2 | C2H Independent |
| C2H W2 | Contract – Corp 2 Corp |
| Contract to Hire – Corp 2 Corp |
Description:
Job ID: 242137
Store Name/Number: ON-Stone Road Mall (1536)
Address: 435 Stone Road West - Unit A1-Sephora, Guelph, ON N1G 2S6, Canada (CA)
Full Time/Part Time: Full Time
Position Type: Regular
Responsibilities:
- Client Experience. Ensure all on-stage cast properly execute Sephora’s selling model. Support the timely response to all client feedback per department. Partner with their direct manager to action client-related issues/feedback tool the client service hotline or through direct feedback from clients.
- Embracing Innovation. Support all World selling cast being properly trained in all Client Interactive Technology.
- Event Management. Support in-store events as needed ensuring that these events help the store achieve its goals as well as client needs.
- Performance Assessment & Development. Be aware of and coach to any performance management situations within the assigned area of the store. Ensure timely feedback for improvement is delivered and followed up on as necessary. Participate in regular check-ins with direct reports.
- Entrepreneurial Spirit. Demonstrate a strong understanding of the store’s sales performance and business opportunities
REQUIREMENT SUMMARY
Min:1.0Max:3.0 year(s)
Retail Industry
Sales / BD
Office Support
Graduate
Proficient
1
Guelph, ON, Canada
