Team Lead

at  FedEx Supply Chain

GENERAL SUMMARY….

This position is to assist the Warehouse Operations Manager and Supervisor in the daily operation of the distribution department and be the main contact for the customer service group.

EDUCATION/EXPERIENCE

• High school diploma or GED required and at least 3 years of relevant experience.
• Experience with Excel to include spreadsheets and formulas and outlook email is required.
• Experience with applications such as warehouse management systems is required.
• Excellent verbal and written communication skills.
• Customer service driven.
• Strong team player.

PHYSICAL/COGNITIVE REQUIREMENTS

With or without accommodation:

• Ability to follow policies and procedures.
• Ability to read, write and interpret information.
• Ability to add, subtract, multiply and divide.
• Ability to use hands to manipulate, handle, or feel.
• Ability to sit/walk/stand for up to 10 hours per day.
• Ability to intermittently crawl, squat, climb, twist, bend, stoop, push or pull.
• Must possess visual acuity, i.e., close, distance, and color vision, depth perception and the ability to adjust focus.
• Ability to lift/carry items less than 30 pounds.

FedEx Supply Chain, Inc., as well as its subsidiary companies, is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.
FedEx Supply Chain is committed to providing access, equal opportunity, and reasonable accommodation for qualified individuals with disabilities in its application procedures, hiring, and other terms and conditions of employment. To request a reasonable accommodation, please contact FSC.TalentAcquisition@fedex.com.
Competitive Pay: FedEx Supply Chain offers competitive hourly rates depending on your location and experience.
Pay Range: 24.61 (Min) - 24.61 (Mid) - 30.19 (Max) Hourl

• Analyze inbounds for cross dock opportunities and track inbounds for on time delivery.
• Assist in any discrepancies of shipments including providing proof of deliveries/pickup.
• File carrier claims as needed.
• Review shortage reports and communicate with Schedulers and Production.
• Check short report and request all product on Micro hold be released in order to cover orders for the next day.
• Check daily demand of re-supply items.
• Function as liaison between Customer Service and Warehouse regarding shipments
• Schedule inbound and outbound appointments and keep Dock Schedule updated.
• Make adjustments to customer orders when necessary or requested.
• Communicates with customer service/transportation any anomalies regarding outbound shipments and appointment delays.
• Schedules and maintains activity of finished goods to and from cold storage facility.
• Work with cycle counters to analyze inventory discrepancies and make appropriate adjustments.
• Ensure all orders from previous day are closed.
• Provide support for month end close by monitoring Open Order Report.