Team Lead – Global Infrastructure Support

at  Aristocrat

We are seeking a Team Lead to manage the day-to-day operations of Aristocrat’s Global Infrastructure Services (GIS) in Australia (AU). This role involves overseeing the local GIS team and ensuring the stable operation and delivery of IT infrastructure and critical business applications in AU. Key responsibilities include maintaining network and server infrastructure, data communications, and telecommunications systems, as well as resolving hardware and software issues efficiently. The Team Lead will take direction from the Engineering Manager and work closely with Operations Managers in India and the US.

TECHNICAL SKILLS:

• In-depth knowledge of networks, Windows servers, virtualization, and high-availability technologies.
• Knowledge of current systems software, protocols, and standards (e.g., Dell Networks, MPLS, IP/VPN, Windows Server/Active Directory, Azure AD, Office365, SharePoint, Video Conferencing).
• Infrastructure management tools and evaluation principles.
• Strong analytical, problem-solving, and technical architecture skills.
• Ability to research emerging technologies and trends.

MANAGEMENT SKILLS:

• Proven leadership in team development, motivation, and project delivery.
• Project planning and management.
• Effective communication with technology professionals.
• Excellent written, oral, interpersonal, and consultative skills.
• Ability to present ideas in user-friendly language and prioritize tasks in high-pressure environments.