Team Lead - Memory and Care Home Team

at  NAViGO Health and Social Care CIC

CLINICAL: To work across North East Lincolnshire providing mental health advice and leadership based on an agreed operational policy and evidence based practice. To assist in developing and evaluation of models of care to enable effective communication and to facilitate best practice taking into account available resources. Participate in multi-disciplinary team meetings, meetings associated with the Mental Capacity Act/Mental Health Act/Continuing Healthcare / enhanced healthcare and team meetings. To monitor, evaluate and ensure maintenance of the highest achievable standards of care.
Coordinate transfer or referral of service users to other teams or services where required. Prioritise, plan and coordinate own workload and activities in line with the changing needs of the team and service. This includes planning and monitoring client medication needs, making appointments for clients, conducting assessments, managing emergencies and enquiries, responding to crisis work within individual caseload, ensuring patient records are up to date and supporting colleagues on a daily basis. Have the ability to work independently and to be able to resolve complex professional problems.
Crisis response to other staffs service users in the event of key workers absence, and delegation from manager. To participate in the implementation of an effective clinical supervision structure across the service Assess skill mix and identify areas of development within the Team. Participate in the continued development of a comprehensive Risk Assessment and Management strategy for the service. Provide professional support to staff by devising and implementing a framework for critical incident analysis and de-brief.
To provide and set up appropriate clinical training for staff across the Team. To take managerial responsibility for the Service in the absence of the Senior Operational Manager. To be a positive team member, act as a role model for all staff grades and to question concerns in a direct and responsible manner. To ensure that all staff participate in a programme of PDR in line with Navigo policy.
To ensure that the actions and interventions of all staff are in accordance with relevant professional codes of conduct, the Mental Health Act (1983), the Mental Health Act Code of Practice and the Mental Capacity Act (2005) To work with and support the Senior Operational Manager with sound financial approaches to finances and budgets. To ensure that appropriate systems are in place in support of all aspects of day to day administration and forward planning of human resources in an effective way. To assist in the development of, and to ensure the implementation and monitoring of local policies on safety. To support providing a safe environment for service users, staff and visitors through effective Health and Safety at Work awareness and provision of good standard relating to the ward environment.
Liaise with other members of the MDT and act as a link between the acute areas and Community. Participate in meetings as appropriate and act as chair for relevant meetings. Facilitate the implementation of the new model of care for community Services and act as liaison between staff and senior management regarding the change process. LEADERSHIP: To ensure that interventions meet local and national standards, and are based on an individualised approach to care, aimed at maximising an individuals potential and are based on effective engagement principles.
To actively contribute, and lead, on the provision of positive and effective multi-disciplinary approaches to the delivery of care and treatment within the team. To actively contribute to the establishment and maintenance of practical and meaningful clinical governance initiatives within the team. To work constructively with the senior professional colleagues in the delivery of team approaches to service improvement, practice development, audit and the delivery of expected service standards. COMMUNICATION To ensure effective systems of communication are available for all staff ensuring that service briefings are robust.
To assist the Senior Operational Manager in developing and maintaining networks with key stakeholders across the area. To develop strong communication links between internal and external colleagues and partner agencies, including care homes, the voluntary sector, service users and carers. Use highly developed communication skills to conduct assessments of service users and communicate complex information related to their mental health needs, to service users, carers, relatives and other professionals. Effectively communicate complex and/or sensitive information where there are barriers to understanding.
This includes communication concerning adult protection, abuse, cognitive impairment and other risks surrounding a service users mental health. Barriers to understanding include: working with service users who could be hostile or highly emotional, who have complex needs and may be vulnerable. Promote and implement creative ways of working with service users. Instigate, develop and maintain a relationship with the service user and/or carer and care home staff to facilitate the accurate assessment and delivery of care.
Manage highly confidential information in respect of members of the public in accordance with local and national policy. To produce reports and returns of information as requested in timely fashion. To be computer literate and able to record data using software packages such as System 1. To develop and maintain appropriate communication systems across a 24 hour period.
To provide oral and written reports to the Senior Operational Manager on the activities of the team and significant matters, as required. To support the provision of safe care and treatment, by ensuring that all policies and procedures on safety and Risk Management are fully understood by staff and effectively implemented. To participate in the managerial on call rotas as directed. TRAINING, AND DEVELOPMENT The post-holder will hold current registration with one of the following bodies: NMC/Social Work England, or Health Care Professions Council.
Have specialist knowledge and training, gained through formal training and post registration experience and/or training, relating to service area and mental health and apply this knowledge when delivering care to service users. Provide advice and support to other agencies around issues relating to Mental Health. To be responsible for maintaining own professional development through active use of supervision and annual appraisal processes. To take the lead in the development of clinical training opportunities for staff across the Team.
To ensure systems exist to evaluate the impact and effectiveness of training initiatives on clinical activity. Promote the aims of the service by developing and maintaining networks with other service providers in education and clinical practice areas. RESEARCH: Promote a culture of innovation and excellence through research based practice Contribute to the advancement of good practice/intervention across all staff groups in the Team. To work collaboratively with colleagues and relevant others in the development of good clinical practice across North East Lincolnshire.
To act as a positive change agent in order to take practice forward. Identify and initiate relevant research and use it appropriately to encourage professional development of both the individual and the service. To take the lead on the development and implementation of Clinical Audit, unit standards, operational policies and clinical guidelines. To lead and participate in the identification as application of sound research based evidence to practice.
To assist the organisation in the implementation of planned developments into the provision of care. PROFESSIONAL: Maintains registration in line with national and local policy. Keeps accurate and up to date professional portfolio Acts at all times within the Code of Professional Conduct. Acts as a resource to colleagues in matters relating to Mental Health services.
Is conversant with existing and developing and understanding the CMHT Transformation model and its application in day to day practice. FREEDOM TO ACT Deliver care for clients and carers, working within professional codes of practice, organisational policies, local protocols and national legislation. Have the ability to work independently, with peer support and supervision where required, to deliver care for clients/carers and resolve complex professional problems. EDUCATION/TRAINING: To encourage team members to share identified skills with colleagues, learners and junior staff, identify and lead formal and informal teaching as appropriate and ensure teaching takes places.
To take responsibility for identifying personal and team development needs. To develop and maintain an active learning environment, identifying learning opportunities in order to ensure high standards of professional clinical practice. To ensure that procedures in respect of incident reviews are actively implemented at team level, promoting a positive culture of learning and the application of appropriate lessons. PHYSICAL SKILLS: Be trained in control and restraint and breakaway techniques (RESPECT) and undertake regular updates

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