Team Lead, Product Support, Recieving (LAX - Tom Bradley International Airport)

at  DFS Group

Become part of DFS, and open up your horizons to the world with our unique savoir-faire. Let your passion take you from milestone to milestone; embark on a journey to unlock your full potential. A culture connected by trust and individuality, where luxury, travel and retail combine to provide a truly global workplace experience: start your career in one part of the world, and find your home in another. Be part of the LVMH Group, and transform from luxury admirer to luxury insider. Growth opportunities, holistic expertise, and bonds lasting for life. A World of Possibilities – that’s DFS.
We are currently searching for a developing leader to join our Operations Team as the Team Lead, Product Support, Recieving located in Tom Bradley International Terminal at Los Angeles International Airport. This is an full-time, hourly, non-exempt position to support our 6:00 AM Receiving shift Sunday - Thursday. The pay range is $26 - $33 per hour.

As the Team Lead, Product Support, Recieving you will lead your team to deliver efficient movement and storage of product across all categories. In day to day, you will monitor the delivery schedules; plan team assignments to ensure smooth, timely processing and distribution of products to the sales floor. You will also assist in the execution of seasonal stock takes.

Merchandise Management

• Supervise deliveries and liaise with Product Manager and Warehouse on stock delivery time
• Supervise the acceptance and verification of incoming product for your assigned location; ensure all stocks are checked in accordance with DFS standard procedures
• Supervise and action reverse-logistics when necessary in an accurate and efficient way, including keeping merchandise in a saleable condition, process Return to Vendor, Inter Division Transfers, Location-to Location Transfers, Other Third Party Transfers etc.
• Assist to control write-offs, damaged, and markdown stock and ensure there is accurate and completed documentation
• Liaise with Assistant General Manager (AGM) Operations and AGM Sales to ensure that all aged stocks are cleared within appropriate timeframes
• Maintain appropriate and efficient space management of stock rooms including accurate and clear labeling of shelves/boxes/storage areas
• Supervise the support teams to efficiently receive, sort, and prepare to replenish the sales floor with merchandise
• Supervise accurate and efficient delivery of stock to the customer in line with location service and facilities offered

Team Management

• Responsible for Product Support team’s retention, staff development and job satisfaction levels; lead, coach and train Product Support team members to ensure they are consistently growing in skills, confidence and effectiveness in their roles